Talent Development Centre

What to Do When You Change Your Email Address

What to Do When You Change Your Email Address

Email is the preferred method of communication for most IT contractors during their job search. Because of their busy schedules, it’s challenging to answer a phone call in the middle of the day, so they usually ask recruiters to send them the details of a job and they’ll look at it later. Some urgent jobs require a phone call to get an immediate response, but for the most part, recruiters are happy to send notifications primarily by email… but they need to know the right email address!

There’s nothing worse than finding an opportunity that is perfect for somebody but when we try to reach out, that email address is not in service or we get a response much later on because they barely monitor that inbox. And these are addresses that had activity within the last few months!

There are many reasons you might get a new email address, for example, you might decide to create an address using your own custom domain or you might change ISPs. Regardless of the why, when you do change contact info, here are a few tips to make sure recruiters, clients and everyone else can still find you:

  • Are You Sure? Prevent yourself from going through this process again by making sure your new email address can pass the test of time and that it’s extremely unlikely you’ll need to get a new one. Keep it generic and use a provider like Gmail or Outlook that you know isn’t going anywhere. Using your ISP like Bell or Telus is a risk because you may change providers in the future, forcing you to be on the lookout for yet another email address.
  • Keep the Old Address. For as long as possible, hold onto that old address to prevent anyone from receiving hard bounce-backs when they use it. Keeping access also means you can set-up email forwarding to your new address and a custom bounce-back message to senders, letting them know your new contact info.
  • Export/Import When Possible. They all have a different process, but most email systems will allow you to export all of your contacts and even your emails. Use these tools to bring information and set-up your new email for a flawless transition.
  • Let Your Favourite Contacts Know. Not everybody who you’ve ever sent an email to cares that you’ve changed, but it is a good idea to notify all of the contacts who really need to know. Some people keep strict SPAM filters and will need to add your new address to the safe list.
  • Update Your Online Profiles. If you use a password manager, or keep a list of passwords anywhere, this is a good place to start at to find all of those profiles you have created that need updating. And yes, whenever possible, update your profile as opposed to creating a new one with your new email address.
  • Don’t Look Back. Now that you’ve switched, it’s time to commit to that address and stick to it. Unless you have obvious, black and white rules as to which address is used when, you will confuse all of your contacts if you use different addresses at random times. We’ve seen IT contractors actively use multiple addresses and not only is it difficult to manage, but it raises red flags that they might be trying to do something sneaky.

While it would be great if we could always use that same tried and true email address, extenuating circumstances cause everyone to get a new one now and again. How you manage that change will affect your job search and business relationships. But, like any change, the transition will be smoother if you plan out the process and communicate well.

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