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All Talent Development Centre posts for Canadian IT Contractors relating to the IT indsutry.

Is the Information Technology Industry as “Open” as We Think?

Cameron McCallum By Cameron McCallum,
Regional Vice President at Eagle

Is the Information Technology Industry as "Open" as We Think?

I work in as culturally diverse an industry as can be imagined. The candidates and clients that Eagle works with on a daily basis have origins that span the globe. Eagle itself is a company made up of a conglomerate of languages and cultures. We celebrate our diversity and inclusion almost daily with email bulletins which tell us what days of significance and celebration are occurring. And our work on this front has made us a better company. We are one of Canada’s Best Managed, Best Workplaces and just recently we were named One of Canada’s Best Workplaces for Women. I’ve personally experienced how being a part of this kind of a workplace can create challenges, but I can also attest to the strength of an organization that takes this approach.

At the same time, when I see the current state of politics in the US, I am saddened by the examples xenophobia being expressed by a vociferous minority of Americans. The reality is that this expression of distrust and bigotry is nothing new, instead just choosing a time and place to reemerge in a consistent and persistent manner. Travel bans, patriotic chants, racist actions are not new although headlines from all media sources seem intent on making us feel like they are. And I don’t believe that as Canadians, we are somehow immune to these emotions and, in fact, we share historical and modern similarities with our American neighbors when it comes to discrimination and bigotry.

These actions aren’t limited to national politics, but frequently affect us in our daily lives, including the workplace. As noted above, in the IT industry we have the privilege of working with a diverse group of people, but it’s not to say racism doesn’t exist.  This CIO article written last week by Sharon Florentine asks the question of whether the IT industry is really as open as we think it is and it contains a sobering message. We need to be aware of and take action against systemic discrimination. While outward appearances infer that all is well, there is ample evidence to suggest otherwise.

Referenced Article
Racism in tech runs deep
Sharon Florentine, Senior Writer, CIO
March 9, 2017

IT Industry News for February 2017

Kevin Dee By Kevin Dee,
Chairman of the Board at Eagle

This post first appeared on The Eagle Blog on March 8th, 2017

Tech News HeaderThis is my 30,000 foot look at events in the ICT industry for February 2017. What you see here is a précis of the monthly report I produce, which will be available in more detail at the News section of the Eagle website, where you will also find back issues.

A Little History of previous year’s Februarys …

Five years ago, February 2012 was not a blockbuster month for M&A, but there was some interesting activity.  The biggest deal of the month saw Oracle pay $1.9 billion for talent management company Taleo.  Siemens Canada paid $440 million for networking equipment company Rugged.com.  IBM bought BYOD company Worklight; Dell bought backup and recovery company AppAssure; Apple bought mobile search company Chomp; dell logoand LM Ericsson bought Ottawa based BelAir Networks.   Four years ago in February 2013 Dell went private in a $24.4 billion deal that included a $2 billion investment by Microsoft.  Oracle paid $1.7 billion for networking company Acme Packet Inc.; Rackspace bought big data company ObjectRocket; Telus was busy with two acquisitions, electronic medical records division of the Canadian Medical Association and digital forensics company Digital Wyzdom; HP also sold the Palm operating system to LG for their smart TVs.  February 2014 was busy in M&A. Facebook make a big move with the $16 billion Oracle logo a large software company originally noted for its databaseacquisition of Whatsapp.  Comcast made a $45 billion play for Time Warner Cable and regulatory approval or otherwise is imminent; Oracle paid a reputed $400 million for data management platform company Bluekai; LinkedIn paid $120 million for online job search company Bright; and Klout was bought for about $100 million by Lithium Technologies.  Google made a couple of acquisitions, online fraud company Spider.io and secure logon company Slicklogin.  IBM bought database as a service company Cloudant; and Monster bought a couple of companies, social profile company Talentbin and job aggregation and distribution technology company Gozaic. Finally, Microsoft announced Steve Balmer’s retirement and appointed a new CEO, Satya Nadella.  February 2015 saw some interesting activity.  The $6.3 billion merger of Staples and Office Depot and the $1.6 Billion purchase of Orbitz by Expedia are two examples of sectors experiencing massive consolidation.  There was a big buy in the communications and IT space with Harris paying Microsoft logo$4,75 billion for Excelis to establish a 23,000 person company.  There was a big data center play with UK based Telecity Group paying $2.2 billion for Interxion Holdings.  Microsoft made a couple of acquisitions, paying $200 million for pen-tech maker N-Trig and $100 million for mobile calendar company Sunrise.  Samsung bought a mobile payment company (competing with Apple pay), LoopPay.  Also out buying was Twitter which picked up Niche, a network of social media creators.  There were a number of interesting deals in Asia, including Sapdeal buying luxury fashion estore Exclusively; Foodpanda made six acquisitions of online meal delivery services to establish itself as a powerhouse in that space.  Showing some forethought Australian job board OneShift has bought Adage, which is a job board serving people over 45.  Last year in February 2016 the biggest deal saw HNA Group of China pay $6 billion for Ingram Micro.  Two other billion dollar deals Cisco logoincluded Cisco paying $1.4 billion for IoT company, Jasper Technologies and a consortium of Chinese internet firms making a $1.2 billion bid for Opera. Microsoft was busy with a couple of acquisitions, Xamarin a cross platform mobile application development company, and Swiftkey which produces predictive keyboard technology.  Another busy company was Alibaba Group which was investing in a bunch of companies, including a $100 million investment in Groupon, and smaller investments in microblogging site Weibo; software company Momo; augmented reality startup Magic Leap; Chinese retail chain Suning; and Singapore telco SingPost.  Other companies of note out buying included IBM who bought digital agency Aperto and Blackberry acquired cybersecurity company Encription.

Which brings us back to the present …

The apple logo and apple with a bite out of itFebruary 2017 saw very little M&A action.  Nokia paid $371 million for Finnish telecom software company Comptel, as it reinvents itself, and Apple picked up an AI startup company RealFace.    Another company in the news, but for the wrong reasons was Samsung which is in the middle of a significant bribery scandal.

On the economic front there were a lot of positive indicators out of the US, including adding another 246,000 jobs.  Canada also added 48,000 jobs in January which followed a good December in job creation.  Around the world, the UK is starting to see some labour impacts from the Brexit decision as EU nationals are not applying for jobs they used to do.  Brazil reached a record high in unemployment, in India hiring activity declined and in China there is expected to be a boom in hiring.

Perhaps more interesting this month than the M&A activity, or lack thereof, were some other tidbits of news.

The Irish government have an Action Plan for Jobs that is ahead of plan as of 2016 and is looking to create 200,000 net new jobs by 2020.  Maybe Canada could take a look at an interesting program like this!

An Ipsos survey suggests that Canadians are spending more time on mobile apps than ever, which might explain why everyone you see walking along the street has their face buried in their phone!

Another survey suggests that within the last year 60% of small businesses were the victims of cyberattack!

Finally, another study suggests that global gender diversity is moving, albeit slowly, and at this rate it will take another 20 years to hit parity!

That is it for my monthly look at what was happening in the technology space over the last month, compared to the same month in previous years.  I’ll be back in about a month’s time, until then … walk fast and smile!

US Immigration Policy May Help Canada’s Tech Sector

David O'Brien By David O’Brien,
Vice President, East Region & Government Services at Eagle

Canadian Maple LeafRecent events both South of the border and across Europe have brought immigration to the front pages as a hot button issue. Undoubtedly it has been a very polarizing social and often disturbing humanitarian issue. But what can we make of the economic and business ramifications for Canada in these changing times?

There is most definitely a labour problem in the entire Canadian economy and one that by all measure is about to get worse. The demographic headwind that we face is a potentially lethal combination of boomers retiring over the next 15 years and an overall aging population not supported by growing birth rates. Economic growth in Canada is inextricably linked to both labour growth and productivity, both of which can be addressed through strategic immigration.

This challenging future that could see more people leaving the workforce than entering in Canada and the structural problems that would entail can be alleviated to some degree by immigration. Canada is not alone in this; in fact, most major economies in the world are facing these kinds of issues. For example, Japan’s economy has stalled as the combination of a low birth rate and very low immigration intake resulted in one of the poorest GDP growth rates of the world’s largest economies.

Canada historically has and will likely always be a leader in helping the world’s most downtrodden and desperate refugees and for that most Canadians are proud. Additionally, how do we also compete to attract in our immigration policy the marketable skills, education and experience that will help boost an economy? These so called Economic immigrants have made up a larger proportion of the immigrant intake for the last decade or so in Canada and will likely remain a focus of immigration policy.

US Immigration Policy May Help Canada's Tech SectorToday, though, with changes in the US landscape as a result of the election of Donald Trump has perhaps led to a very real opportunity for Canada, especially in the Tech sector. Many Silicon Valley based Tech companies have been vocal in their very real concern that the change in US Immigration policy will be very detrimental to them and what they already contend has been a tough struggle for top talent. Foreign workers have been a crucial piece of the Silicon Valley tech skills gap puzzle and with the changes in policy, and perhaps even the heated atmosphere in the US as a result, many skilled tech workers will look to Canada as an option. There are mechanisms in place already such as Canada’s Global Skills Strategy that allow companies to quickly acquire the skills they need on an initial short term basis.

It has always been very tough for Canada’s high tech companies to compete with the allure and frankly other worldly perks and compensation of Silicon Valley but these days perhaps they now have a leg up.

IT Industry News for January 2017

Kevin Dee By Kevin Dee,
Chairman of the Board at Eagle

This post first appeared on The Eagle Blog on February 7th, 2017

Tech News HeaderThis is my 30,000 foot look at events in the ICT industry for January 2017. What you see here is a précis of the monthly report I produce, which will be available in more detail at the News section of the Eagle website, where you will also find back issues.

A Little History of previous year’s Januarys …

Five years ago, in January 2012 things were very quiet in M&A – former tech giant JDSU was back on the acquisition trail, even if just to pick up a small Vancouver based company, Dyaptive Systems. Symantec paid $115 million for LiveOffice to help with its storage capabilities, Google bought a bunch more IBM patents, and Xerox picked up Laser Networks in the managed printing space. Rim (now Blackberry) also announced a change in leadership. Three years ago, in January 2013 Cisco bought mobile network software company Intucell for $475 million and sold its Linksys division to Belkin. The biggest dollar value deal was AT&T’s purchase of some of Verison Wireless’s airwaves for $1.9 Billion. Other deals saw NCR buy video software ASTM company uGenius Technology; Canon Canada acquired long-time partner and document management company Oce Canada; NetSuite bought retail management systems company Retail Anywhere; and AVI-SPL bought Duocom-Duologik. January 2014 was an interesting month with a few big M&A deals. Google was an especially busy player, selling its Motorola Mobility handset unit to Lenovo for $2.9 billion but paying $3.2 billion for Nest Labs and the company also bought Bitspin. The other big deal saw VMware pay $1.17 billion for mobile device management company AirWatch. Other big names on the acquisition trail included Oracle who bought cloud based service delivery company Corente; Microsoft paid a reputed $100 million for cloud based service company (seems to be a theme) Parature; Ricoh purchased IT service company Mindshift from BestBuy; and Hootsuite bought analytics company Yahoo logouberVu. In January 2015, the biggest deal was Hutchison offering more than $14 billion for O2. Other big dollar news saw Yahoo looking like it might be remaking itself, spinning off its $40 Billion stake in Alibaba to become smaller, leaner and either buy or be bought! The final M&A activity involving a “B” was Telco equipment company Commscope offering $3 billion for TE Connectivities network business. There were also a number of very well-known companies out buying, and in no particular order … Amazon paid something like $300 million (approximate) for chip designer Annapurna Labs; Expedia bought its online travel competitor Travelocity for $200 million; Samsung paid $100 million for Brazil’s largest print company Simpress; Google paid about $100 million for mobile payments company Softcard; Facebook bought Wit.ai a company that has a Siri like Dropbox logosolution that can be embedded in other products; Dropbox bought CloudOn a document editing and productivity tools company; Twitter paid somewhere between $30 million and $40 million for Zipdial, an Indian company that does some funky marketing thing with phone hang ups; and finally Microsoft made two acquisitions, startup text analytics company Equivo and in a departure from its history it bought open software company Revolution Analytics. There were no huge deals in January 2016, but there was plenty of activity with some of the household names out shopping. IBM bought video service provider Ustream; Microsoft bought game form learning tool MinecraftEdu; Apple bought “emotion recognition” company Emotient; and Oracle bought media web tracking firm AddThis. Toshiba bought an ERP solutions company Ignify, and a number of smaller deals included Juniper Networks buying BTISystems Inc.; FireEye bought iSight partners; Acceo Solutions bought Groupe Techna and SmartPrint bought LaserCorp’s Toronto based managed print services business.

Which brings us back to the present…

Cisco logoIn January 2017 the multi-billion-dollar deal of the month was Cisco’s purchase of app performance management company, AppDynamics for $3.7 billion. HP Enterprise purchased data center hardware provider, SimpliVity for $650 million. Microsoft acquired Montreal-based deep learning start-up Maluuba for an undisclosed sum. Google has announced plans to purchase Twitter’s mobile developer platform Fabric. Trello, the startup behind a leading task-management app has been purchased by Atlassian for $425 million. CRM giant, Salesforce bought Unity&Variety to enhance its productivity app service Quip Managed Service Provider of data and database administration, Datavail, acquired Canadian IT channel leader Navantis.

IBM logoSome non-M&A news in January included IBM announcing it broke the US record for number of patents granted in a single year – 8,088 to be exact. Avaya Inc. announced it filed for Chapter 11 bankruptcy protection as a result of accumulating debt from their major acquisitions in the last ten years. According to a report released by Gartner Inc. 2016 saw a decrease in the shipment of PCs, the lowest it has been since 2007.

That’s my look at the tech news for January 2017. Until next month, walk fast and smile!

IT Industry News for December 2016

Kevin Dee By Kevin Dee,
Chairman of the Board at Eagle

This post first appeared on The Eagle Blog on January 6th, 2017

Tech News HeaderThis is my 30,000 foot look at events in the ICT industry for December 2016. What you see here is a précis of the monthly report I produce, which will be available in more detail at the News section of the Eagle website, where you will also find back issues.

A Little History of previous year’s Decembers …

Five years ago, in December 2011 Ottawa’s March Networks was snapped up by Infinova Canada for $90 million, and Toronto based Rypple was acquired by Salesforce.com!  The BIG deal was SAP’s $3.4 billion purchase of SuccessFactors, who had also announced they were buying Jobs2Web for $110 milion.  It was IBM that was the most active acquirer of the month, paying $440 million for DemandTec, also picking up Emptoris in the procurement world and Irish company Curam Software in the government sector. Oracle logo a large software company originally noted for its databaseFour years ago, in December 2012 there was a fair amount of M&A activity with Oracle making two acquisitions, marketing automation company Eloqua ($871 million) and Dataraker which provides analytics for utilities companies.  The big deal of the month saw Sprint pay $2.2 Billion to take full control of cellular competitor Clearwire.   Montreal based Cogeco paid $635 million for Peer 1 Networks and NCR paid $635 million for retail software and services company Retalix.  In the BYOD space Citrix bought mobile device management company Zenprise for $355 million.  Finally, Redknee added 1200 employees and 130 new clients through the purchase of Nokia Siemens Business Support Network. December 2013 was a slow month, however Oracle pulled off a $1.5 billion buy of marketing software company Responsys; Akamai paid $370 million for cloud-based IBM logosecurity solutions provider Prolexic; JDS Uniphase paid $200 million for enterprise performance management company Network Instruments; IBM bought a “big data” file compression company Aspera and Hitachi expended its solutions capability with the purchase of Calgary based Ideaca.  In other company news Target, although not an IT company, had a major security breach involving details of 40 million debit and credit cards.  December 2014 was not such a slow news month, with the political and technical ramifications of “the Sony hack” causing uproar, some very positive economic indicators out of the US and some big names making acquisitions, albeit not huge deals.  Microsoft made two Microsoft logoacquisitions, the $200 million purchase of mobile email app startup Acompli and mobile development company HockeyApp (which has nothing to do with hockey).  SAP bought travel and expense management company Concur; Intel bought a Montreal based identity management company PasswordBox; Oracle bought digital marketing company Datalogix; Teradata bought data archiving company Rainstor; and MongoDB bought high-scale storage engine company WiredTiger. December 2015 was not a busy M&A month but there was some interesting activity.  The big deal saw Canadian telco Shaw make a big play into the cellular space with its proposed acquisition of Wind for $1.6 billion.  Meanwhile Rogers was also out shopping and growing its Maritimes presence through the acquisition of Internetworking Atlantic Inc.  Other deals in December were not large but did feature some of the big players.  Oracle bought Stackhouse a cloud company with a specialization in “containers”; IBM boosted its video in the cloud capabilities with the purchase of Clearleap; and Microsoft picked up a mobile communications company, Talko.  Other deals saw Ingram Micro buy the Odin Service Automation business from Parallels and in the storage world Carbonite bought Evault from Seagate.

Which brings us back to the present …

December 2016 saw Adecco sell its majority stake in Beeline VMS to GTRC, a private equity firm, for $100 million in cash plus a $30 million note; CRN solution provider SS&C purchased asset service firm Conifer for $88.5 million; solution provider QRX Technology Group acquired IT equipment provider Kerr Norton at the beginning of the month; networking solution provider, Juniper Networks acquired cloud operations management provider AppFormix; Uber bought start-up Geometric Intelligence Inc.; and Shopify acquired Tiny Hearts, a Toronto-based mobile product development studio.

In other news, Yahoo disclosed that one billion accounts were hacked in 2013 making it Yahoo logothe largest data breach recorded in history. To safeguard against hacking attempts on your devices, Check Point Software advises users to make sure they download the latest versions of software as they have discovered new malware that targets devices running outdated software. Cyber attacks and security breaches are also a major concern for IT and business professionals where, according to Symantec, 30% of business surveyed have experienced a hack over the last two years.   GoPro also announced layoffs of up to 15% of its workforce and Amazon delivered its first package by drone!

That’s my look at the tech news for December 2016.  Until next month, walk fast and smile!

The Best IT Career Advice from 111 Industry Gurus

Neil AndersonFlackbox Logo runs the popular Flackbox blog, a resource providing advice for IT professionals to build their cloud and data centre career. He was recently a guest on the Packet Pushers Datanauts podcast where he had the opportunity to talk about Career Advancement. As Neil mentions on his blog, searching for a job in IT has changed dramatically over the years, so this is an important topic to him. Wanting to provide the best advice possible during his podcast appearance, Neil decided to expand beyond his own knowledge and sought IT career advice from 111 of the top experts in the industry.

Neil spoke with a wide range of professionals, including industry experts such as leaders, authors and bloggers, as well as CTOs, CIOs from the world’s top universities, HR directors and recruiters, and his loyal Flackbox readers. After the podcast, he generously summed up the advice from all 111 experts in one extremely valuable blog post.

Two of the people who provided IT career advice and were featured in the blog post are Eagle’s very own Kevin Dee (Chairman of the Board & Co-Founder) and Morley Surcon (VP Western Canada). Here’s the advice they provide:

IT Career Advice from Kevin Dee

  1. If you are choosing a tech career then you already made a great choice.  The future will belong to the knowledge worker, and tech will only play a bigger and bigger part in our lives.
  1. I am often asked about the problem of getting hired without experience… “How do I get experience if no-one will give me a job to get experience?”

Getting that first job is huge… then taking full advantage of it is critical.  Once you have a couple of years’ experience you are probably well established on a tech career.  So… do all the right things to get the job, and don’t underestimate what it will take to excel at it.

  1. Be prepared to start at the bottom, be humble and have the right expectations … look to the future!
  2. Companies want a great attitude even more than they want skills … bring a great attitude and some entry level skill and you improve your chances.
  3. Get experience wherever you can… volunteer with charities/not for profit organisations, get Summer jobs, take an extra course in “in demand” skills.
  4. Big companies hire a lot of tech people… banks, oil & gas, retail, telephone companies, big consulting companies (Accenture, Deloitte) etc.  If you can find ways “in” to those companies it is a great way to start a career.  (Summer jobs there, people you know, people your family knows, people you cultivate etc.)

IT Career Advice from Morley Surcon

“Old Chinese (I think) proverb…  Q: When is the best time to plant a tree?  A: 10 years ago.  Q1: When is the second best time?  A2: Today.

The IT industry is going to be going through an “experience crunch” as baby boomers retire over the next decade… the people with the knowledge capital will be leaving and there won’t be others with enough experience to step in behind them.  This is going to cause some strife for organizations… especially the ones that haven’t migrated to newer technologies.

There are industries out there that are still heavily reliant on mainframes and systems built on old code (like Cobol)… and there aren’t new people training on this old technology.  For example, there are many in the banking industry suggesting that their mainframe infrastructure is going to have to carry them for another 10 to 20 more years… they are looking at alternative staffing strategies in the attempt to acquire and train new employees to help bridge that gap.

There may be a “contrarian opportunity” for younger IT professionals to build skills in some older technologies… even if they combine this with some newer capabilities so as not to put all their eggs in a dying basket.

… or if they want to stay “mainstream” then choose to study technology relating to mobile, web based technologies and/or security as they are “hot” and likely will be for a time… or focus in on embedded programming or any of the building blocks of IoT as that appears to be the direction of things if you can believe the rhetoric.”

All of this just scratches the surface!

Check out Neil’s complete blog post for all of the best IT career advice from 111 Industry Gurus

IT Industry News for November 2016

Kevin Dee By Kevin Dee,
Chairman of the Board at Eagle

This post first appeared on The Eagle Blog on December 7th, 2016

A Little History of previous year’s Novembers

Tech News HeaderThis is my 30,000 foot look at events in the ICT industry for November 2016. What you see here is a précis of the monthly report I produce, which will be available in more detail at the News section of the Eagle website, where you will also find back issues.

Five years ago, in November 2011, Mosaid was sold to Sterling Partners for $590 million, ending a WiLan hostile takeover attempt. Japanese company Rakuten paid $315 million for e-book company Kobo; Huawei technologies bought Symantec out of a storage and security joint venture to the tune of $530 million; Yahoo paid $270 million for online advertising company Interclick; and Best Buy paid $167 million for internet technology company Mindshift. In November 2012, Cisco made two significant “buys”: cloud infrastructure company Meraki ($1.2B) and cloud datacentre and software company Cloupia ($125M); Dell bought software tools company Gale Technologies; NCR bought retail software company Retalix ($650M); Cray bought software company Appro ($25M); Sprint Nextel bought a chunk of US Cellular ($480M); and Toronto-based NexJ bought Broadstreet for $8.2 million.  Three years ago, in November 2013, Opentext paid $1.1 billion for cloud-based integration services company GXS Group and another Canadian deal saw Mitel buy Aastra for close to $400 million. Other deals included eBay’s $800 million purchase of global payments company Braintree; Apple’s $370 million purchase of 3D sensor company PrimeSense; and Akamai’s purchase of Velocius Networks. November 2014 was an exceptionally quiet month on the M&A front with the largest deal being the merger of two semiconductor companies, Cypress Semiconductor and Spansion, to form a $4 billion company; private equity company Carlyle Group paid $700 million for investment bank technology company Dealogic and Yahoo shelled out $640 million for video advertising company BrightRoll. Last year, November 2015 saw a number of smaller M&A deals, but not much in the way of mega-deals. The only billion-dollar deal saw Expedia pay $3.9 billion for HomeAway as a vehicle to better compete with Airbnb. Zayo Holding Group became the first foreign company to own a Canadian telco after paying $465 million for Allstream. Other, smaller deals saw Apple buy Faceshift, a motion capture company whose technology was used in the latest Star Wars movie; and Lightspeed POS bought SEOshop, increasing its size as a competitor to Shopify. Other deals saw Ingram Micro grow its Brazilian presence with the purchase of ACAO; PCM bought Edmonton-based services firm Acrodex; data centre company CentriLogic bought infrastructure company Advanced Knowledge Networks; solution provider Scalar Systems bought another Toronto company, professional services firm Eosensa; and Washington-based New Signature bought Toronto-based Microsoft Partner, Imason.

Which brings us back to the present

November 2016 saw some M&A activity, although it was not too busy. The big deal of the month saw Broadcom acquire Brocade Communication Systems in an all-cash transaction of $5.9 billion; Adobe purchased multi-channel programmatic video platform TubeMogul for $540 million; IT services and outsourcing provider Wipro Limited will acquire IT cloud consulting firm Appirio for $500 million; Oracle Corp. has announced its plans to acquire DNS solution provider, Dyn Inc.; SoftwareOne acquired and integrated House of Lync; and Avnet completed an acquisition of Hackster.  In other news, hackers caused some problems for Casino Rama Resort, claiming to have both employee and client information going back a number of years; also AdultFriendFinder exposed 340 million users’ information. A Harvey Nash Technology Survey suggests 94% of technology professionals across the world believe a significant part of their job will be automated within ten years, rendering their current skills redundant.

The economic indicators in the US were generally favourable and jobs numbers were quite positive. Canada’s economy continues the same tepid trend we have seen for quite some time. Sometimes up a little, sometimes down a little, with unemployment hovering around the 7% mark.

That’s what I saw affecting the tech industry for November 2016.  Until next month Walk Fast and Smile!

7 Signs Your IT Resume is Outdated

7 Signs Your IT Resume Is OutdatedYour resume is the most important tool that you have in your job search arsenal. It’s your ticket in the door to an interview, and without one, you might as well just give up on finding a job.

Yet all too often, IT professionals rely on resumes that are outdated, poorly formatted, or full of irrelevant information, and then wonder why they aren’t hearing back from employers. If it’s been a while since you updated your resume (i.e. more than a year or two) or if you’re still relying on the format you learned back in college during the 1990’s, there’s a good chance that employers are ignoring you because of it. In a field like IT, where having the most up-to-date skills is a necessity, an outdated resume sends the wrong message.

If you are embarking on a new job hunt and still using the same resume that landed you your current job, you need to spend some time updating — and that means more than just adding your current position to your work experience. In fact, you might need a complete overhaul, especially if you spot any of these problems.

  1. You Have an Objective Statement

Perhaps the biggest indication that you haven’t kept up with trends is the fact that you have an objective statement highlighting your career goals at the top of your resume. Simply put, no one does this anymore. Employers don’t care that you want a challenging position or want to grow in your career. They want to know what you can do for them. Replace the passé objective with a short value statement and summary of strengths, showing employers what you can do for them.

  1. Your Certifications Are Old

Most employers want to hire IT professionals with the latest certifications, but if your resume doesn’t reflect your most recent achievements, you aren’t going to land the interview. Make sure that your resume accurately reflects all of your current certifications; if you are currently working on additional certifications by completing CISSP preparation or other coursework, mention that with an expected completion date. You want to demonstrate your commitment to growth and development, and be sure that your qualifications are obvious and relevant to the position you want.

  1. You Focus on Tasks, Not Accomplishments 

How do you describe your previous work experience? Do you list your responsibilities and rehash the job description? If so, you aren’t telling employers what they want to know. Employers want to see accomplishments, and how successful you were in your previous jobs. Instead of listing your day-to-day activities, highlight your successes using quantifiable data. If you can’t quantify your achievements, use quotes from testimonials or other accolades.

  1. You Still Have Unrelated Experience Listed

If you have been out of college for 15 years, but still have your college job at the supermarket listed on your resume, you aren’t doing yourself any favors. Typically, resumes should focus on what you have done in the last decade or so, and be highly focused on related experience. If you are just out of school and don’t have much experience, including unrelated jobs is fine if you can show transferrable skills, but as you get more experience, those jobs should fall off the resume.

  1. You Aren’t Keyword Focused 

Most employers use applicant tracking systems to scan resumes for keywords, and then rank candidates according to how many keywords appear. Therefore, if you don’t include the right keywords, your resume could be rejected even if you are the perfect candidate. When revising your resume, then, you should review job postings for your ideal jobs and incorporate the same language used by the employer; for example, if the employer asks for “strong knowledge of computer science fundamentals,” you should include “knowledge of computer science fundamentals” somewhere in your resume to ensure a match.

  1. Your Resume Doesn’t Highlight Technical Competencies

When applying for IT jobs, you need to clearly demonstrate your technical competencies and your skills. Don’t make employers search for that information or guess what you can do. Spell out your technical skills in a specific section. If you have any special achievements in these areas, include that information as well.

  1. You Don’t Highlight Transferrable or Soft Skills

Finally, many employers are looking for IT professionals with specific soft skills, such as teamwork, communication, and time management. Make these connections throughout your resume, including information about how you have demonstrated these skills when you discuss your achievements.

These are the major red flags that your resume is outdated and needs a makeover. Others include noting that references are available (employers know this), listing basic skills in your skill summary (we hope you can use Microsoft Office by now), and using an old email address from AOL or your university. If you make these changes, you’ll have a much better chance of landing the interview, and the job you want.

Author bio: Tiffany Rowe is a marketing administrator who assists in contributing resourceful content throughout the World Wide Web. Tiffany prides herself in her strong ability to provide high quality content that readers will find valuable. She enjoys connecting with other bloggers and collaborating for exclusive content in various niches. With two years of experience in blogging, Tiffany has found herself more passionate than ever to continue developing remarkable content for all audiences. http://www.seekvisibility.com/

Nothing Happens if Nobody Buys Anything

David O'Brien By David O’Brien,
Vice President, East Region & Government Services at Eagle

Nothing Happens if Nobody Buys Anything In the late 90’s and through the Tech Boom of the early 2000’s, Ottawa was a hot bed of technology and technology startups. Burgeoning companies like Cognos, JDS Uniphase, Corel,  and NewBridge Networks were full of world class engineering and R&D talent, many of whom came from Nortel. And still, other small companies sprung up around them, led by some of the brilliant engineers from those early breeding grounds of Nortel. All of these organizations were very much technology driven; similarly, all were severely challenged in bringing their “game changing” technology to market, in short, selling. Companies would evangelize to investors their incredible technology but the vision required to market it and the talent to sell it was as rare as Haleys Comet. That skill was and is a continued obstacle for IT companies both big and small.

Flash forward 15 plus years and global technology heavyweight based out of Ottawa, Shopify, have voiced their concern about hiring new recruits or graduates in Sales to support their coming growth plans. The Conference Board of Canada notes Sales has one of the top 5 specializations in highest demand, consistently in the last decade. Companies like Dell Canada, IBM, and Google Canada all are participating in a Canada-wide program to promote Sales to students as a viable and rewarding career choice. For most companies, sales are the proverbial “front-end of the ship” yet we continue to see people who backed in to Sales because they were a big personality, or were a really “likeable” individual. Sales is a far more sophisticated and evolved profession that is no longer 3 parts personality one part product knowledge. With newly empowered buyers (see: the Internet!), successful sales people now require an ability to consume data and analytics, be critical thinkers and problem solvers, forecast correctly and more than ever have advanced business and interpersonal communication skills both verbal and written.

So the question begs: Why, in an era of literally hundreds of college and university programs and in a struggling economy that tells us how critical developing tech companies need sales people, are we slow to getting on board in terms of educating and developing sales as a skill? Most of the top universities and even most MBA programs offer few sales- related courses. Additionally demographics tell us the same story we have heard across many functions in the business world — 40% or more of senior IT sales talent is set to leave the workforce, putting significant strain on companies to recruit a declining supply of sales talent. The academic world is now waking up to this realization and has begun to instill in their Business programs at the undergraduate level and beyond sales courses befitting the requirements of a modern sales professional. The days of glad handing your way to a successful sales career are in the past as we realize how critical revenue generation is for companies. After all… “nothing happens if nobody buys anything .”

IT Industry News for October 2016

Kevin Dee By Kevin Dee,
Chairman of the Board at Eagle

This post first appeared on the Eagle Blog on November 10th, 2016

Tech News HeaderThis is my 30,000 foot look at events in the ICT industry for October 2016. What you see here is a précis of the monthly report I produce, which will be available in more detail at the News section of the Eagle website, where you will also find back issues.

A Little History of previous year’s Octobers …

Five years ago in October 2011 an industry icon, Steve Jobs passed away and IBM announced Virginia Rometty as their first female CEO.  On the M&A front Oracle made a couple of buys, including RightNow Technologies ($1.5 Billion) and Endeca Technologies; Sony bought Ericsson out of their Sony Ericsson joint venture ($1.5 Billion); Red Hat bought storage company Gluster ($136 million); and Cisco bought BNI Video ($99 million).  The October 2012 news was dominated by Hurricane Sandy and the US presidential election.   The big deal of the month was a $1.5 billion merger of two US cell EMC logocarriers, T-Mobile and MetroPCS.  There were also a number of smaller deals, with EMC beefing up in the security area (Silver Tail), Telus expanding its medical solutions portfolio (Kinlogix Medical) and Avnet improving its IBM capabilities (BrightStar and BSP).  In the social networking world Yelp bought its European competitor Qype in a $50 million deal.  Three years ago, October 2013 was not a dynamic M&A month, although there was certainly some activity.  Oracle announced two acquisitions, both “cloud based companies: Big Machines provides pricing and quote date for sales and orders; and Compendium is a content marketing company.  Other “names” out shopping included Avaya buying the software division of ITNavigator for its call centre and social media monitoring software; Rackspace bought ZeroVM a tech company with a software solution for the cloud; Intuit bought consulting company Level Up Analytics, primarily to acquire its talent; VMWare bought “desktop as a service” company Desktone; Netsuite bought human capital software company TribeHR; and Telus enhanced its mobile offering with the HP logopurchase of Public Mobile.  In October 2014 we saw a new trend, with two public companies both choosing to split into smaller entities.  HP announced it was creating a business service focused Hewlett-Packard Enterprise and personal computing & printer company HP Inc.  Symantec also chose to split into two independent public companies, one focused on business and consumer security products, the other on its information management portfolio.  Other interesting news saw IBM pay $1.5 Billion to GlobalFoundries so it would take away its money losing semiconductor manufacturing business.  NEST bought out competitor Revolv; EMC bought three cloud companies, The Cloudscaling Group, Maginatics and Spanning Cloud Apps; and in Korea, Kakao and Daum merged to form a $2.9 billion dell logointernet entity.  Last year October 2015 brought some big deals with the biggest seeing Dell offer $26 billion to buy storage company EMC.  Interestingly an EMC subsidiary, VMWare was also out shopping, picking up a small email startup, Boxer.  In another deal involving “big bucks”, Western Digital paid $19 billion for storage competitor Sandisk.  IBM were also writing a big cheque, paying $2 billion in a big data/internet of things play for The Weather Network (minus the TV operations), and IBM also picked up a storage company, Cleversafe.  Cisco paid $522.5 million for cybersecurity firm Lancope; LogMeIn paid $110 million for LastPass; Trend Micro paid $350 million for next generation intrusion prevention systems company HP Tippingpoint; Red Hat picked up deployment task execution and automation company Ansible; Vasco Data Security paid $85 million for solution provider Silanis; and Apple bought a speech processing startup, VocalIQ.  As industries converged it was interesting to see Securitas pay $350 million for Diebold’s US Electronic Security business.

Which brings us back to the present …

Just like four years ago October 2016 news has been dominated by the US Presidential election … and of course the upset happened!  Maybe the election is why the M&A market was slow this month?  Not much in the way of deals, with one BIG deal seeing Qualcomm Google signpay $47 Billion for NXP Semiconductor.  The only other sizable deal saw Wipro pay $500 million for IT cloud consulting company Appirio.  Google picked up Toronto based video marketing startup FameBit and Pivot Technology Solutions picked up Ottawa based Teramach … and that was about it for October.

Other news saw Google step into the smartphone world with the release of Pixel, at a time Twitter logowhen wireless use in Canada is more than 50% of telecom revenues, however that is a crowded and hyper-competitive space so it will be interesting to watch.  Twitter announced layoffs plus the fact it will be shutting down the video service Vine.  Lastly HP Inc. also announced layoffs in its plans.

Despite all of the hype and vitriol of the presidential campaign, most indicators that were based on numbers were reasonably positive.  A couple of subjective indices (measuring confidence) were down, but nothing crazy.  There were also numerous reports from IDC and Gartner this month with predictions of growth in many tech sectors including total IT spend, cloud spending, security spending etc.  About the only areas that are trending down are PC sales which is no surprise and smartwatches, which is a surprise.

I would be remiss in my husbandly duties if I did not point out Janis Grantham’s inclusion in the 2016 Global Power 100 — Women in Staffing list.

I also found it surprising that it is five years since Steve Jobs passed away, it just doesn’t seem that long ago.

That is my update on tech news for October 2016 … until next month, stay positive, walk fast and smile!