Talent Development Centre

Tag Archives: inside scoop

All posts in the Talent Development Centre, written by recruiters, with an inside look at Eagle and other staffing agencies.

Are You Awesome or Annoying? (Video)

If given the choice, we hope that you would prefer to be awesome rather than annoying, especially in the eyes of recruiters and clients when they’re interviewing you for a gig. Of course, we all think we’re awesome, but are you really that great… or are you kind of annoying?

Don’t stay up all night worrying about what recruiters think of you. Instead, have a look at this video we created with input from our recruiters and confirm if they think you’re awesome or annoying. If you fall in the annoying category, perhaps it’s time to change some habits.

2016 in Review: The Inside Scoop on Working with Staffing Agencies

2016 in Review: The Inside Scoop on Working with Staffing AgenciesThere are many benefits to working with staffing agencies. Topping the list is that we help IT contractors connect with the top clients and the best technology projects. Naturally, then, being able to build relationships and work with recruiters provides a major competitive advantage. The Talent Development Centre is all about growing independent contractors’ success, so 2016 was packed with inside information on how you can enhance your relationship with employment agencies.

The best position for you to be in is as one of your recruiters’ “top-of-mind” candidates. To provide insight on this topic and help you achieve this spot, we surveyed our recruiters to learn more about being top-of-mind. The result was a series of posts, including these:

Of course, it all starts with a solid relationship with your recruiter. These posts will help you develop that relationship.

Finally, the most important part of building a relationship with a staffing agency is to make sure you’ve chosen the right one. We always recommend you build relationships with at least three recruiters from different agencies. In this post, Frances McCart, VP Business Development, provides advice on how to choose that partner.

2016 in Review: The Business of Independent Contracting

2016 in Review: The Business of Independent ContractingIt’s well-known that successful independent contractors are hard workers, experts in their field and know the best ways to keep a steady flow of work. Something often over-looked by an outsider is all of the extra work an independent contractor has to do just to manage their business. Since we know that IT contracting goes beyond searching for jobs and working on projects, the Talent Development Centre is filled with helpful business tips and contracting advice.

Just getting into contracting can be a scary endeavor, which is why we posted these articles to help IT professionals in that situation:

We also shared these posts to help manage the business once it’s moving:

One of the greatest benefits of the Talent Development Centre is the inside scoop we provide from our executives, who work closely with industry associations. As a result, 2016 also saw these policy-related articles:

What did we miss in 2016? Use the comments below to tell us what you want to learn more about next year.

2016 in Review: Resumes

Year in Review: ResumesYesterday we summarized the top job search tips that were shared on the Talent Development Centre throughout 2016. You may have noticed, there was a very important element missing: resumes!

Every job search must start with an outstanding resume. Here are just a few of the many articles we posted in the past year on this topic:

Plus these ones, which were written with direct input from Eagle’s Recruiters and Management Team:

Are there any specific resume tips you’d like to see in the Talent Development Centre in 2017? We’d love your feedback. Please let us know in the comments below.

2016 in Review: Job Searching

2016 in Review: Job Search AdviceA job search has a number of aspects to it and nobody understands that better than an independent contractor who’s always looking out for new opportunities. Beyond knowing how to spruce up your resume and ace an interview, to be really successful, you have to understand the ins and outs of job search strategies.

For starters, here are a few basic job search tips:

A major milestone in your search is the job interview. Here are the top posts we shared this year on that topic:

Finally, here are some posts with insight from Eagle’s own Executive Team:

Should You Share Your Compensation History with a Recruiter?

Alison Turnbull By Alison Turnbull,
National Delivery Manager at Eagle

Should You Share Your Compensation History with a Recruiter?I came across an article recently that was quite interesting to me personally, and it certainly seemed to be a contentious topic with 488 comments, 6200 likes and 1364 forwards in a few short weeks.  Apparently, (and previously unbeknownst to me), Massachusetts recently passed a new bill preventing employers from requiring salary histories from job applicants.

As a recruiter with 20 years of experience, most of that in permanent placement (in both retained and contingent firms) I found the commentary very interesting.  Most who commented very passionately agreed that recruiters had no right to ask for compensation history, and felt that the ask was ‘unethical’ and a means to get a candidate to the lowest salary possible.

It is very rare that I have had a candidate flat out refuse to share their compensation information with me, but it has happened on occasion.  It always makes me very reluctant to represent them as I find it difficult to effectively negotiate on their behalf, and it often leads me to wonder whether they are looking for a substantial increase over their current compensation that may be outside of the norm.

I always explain to candidates that the initial compensation conversation is between us, and how I choose to position that to an employer can and will be discussed and agreed upon with their input.  As much as I’m unwilling to just throw out an employer’s ‘range’, I’m as unwilling to invest the time in representing someone to a client without having a full understanding of their motivation, expectations, and employment history (including compensation).

It is not unrealistic to expect a substantial increase in some cases and if it is justified, particularly if there are extenuating circumstances like relocation, being long tenured within one organization, niche areas of expertise, an imminent increase or bonus, or just being a passive job seeker who is completely content where they currently are.  If someone’s expectations are beyond what would be considered standard, I can justify that to an employer if I have a full understanding of all considerations involved.

Obviously, it’s important for a recruiter to understand that your expectations are in line with an employer’s range before time is invested on all sides, but should the history of what you have earned be a factor of consideration?  Or should the market rates, your experience and the employers range be the only criteria?  I welcome your thoughts/input below.

Deciphering 3 Common Recruiter Calls and Emails

By Brendhan Malone (Vice-President, Central Canada at Eagle) and Graeme Bakker (Recruitment Team Lead at Eagle)

Deciphering 3 Common Recruiter Calls and EmailsRecruiters know that contractors get tons of calls and emails throughout the day.  Recruiters also know that time is valuable and we want to make the process of finding your next contract as stress free and smooth as possible.

Once you’ve decided on your staffing agency with the best candidate experience, it’s important to know exactly what your recruiter is looking for when you receive these common phone calls or emails:

Scheduling a Phone Interview:

When a recruiter calls or sends an email about scheduling a phone interview they just want to make sure these three things are a go:

  • You’re available to do the phone interview at the time the client has provided.
  • You will be in a location with no distractions or phone issues.
  • Let the recruiter know if you want to touch base to discuss anything prior to the phone interview. Reply with a couple times that you are available to prep and the recruiter will appreciate being able to work around your schedule.

Interview Feedback:

When a recruiter calls or emails you for interview feedback, this is why they’re doing it:

  • They want to know if it was positive for you and if you’re still interested in continuing with the process. If you are positive about the interview and more excited about the opportunity, your recruiter wants to relay that information to the client.
  • If you have negative feedback or any questions/concerns about the interview, your recruiter wants to know about it. This way they can answer any questions you might have or smooth over any concerns you have going forward with the process.
  • Eliminate any surprises. The recruiter wants to confirm the possibility of any other offer or opportunities on the table.  Are you more in favour of this role that you interviewed for than another?  Would you accept this opportunity should they come back to us with an offer?  The recruiter wants to make sure that you don’t miss out on any opportunities.

Resume Review:

You’ve received a call and/or email from a recruiter about a role.  You’re interested in the role and are qualified for it.  You just sent the recruiter your updated resume, so why does the recruiter need to chat with me?

In this competitive MSP driven job market, what is in your head NEEDS to be on the resume.  The person first seeing your resume and determining if it should go on is very rarely the technical manager responsible for hiring.  Recruiters know we can leave nothing to chance in this environment.

  • Recruiters know that if you are a front-end developer, you have experience with HTML and CSS. We might not be that technical but we know that!  If you have 10 years of development experience and 8 years of HTML and CSS experience it needs to be in the resume!
  • We know it can be frustrating to answer basic questions about your skills and then add it to your resume, but recruiters are doing it for your benefit. They know that if they don’t correctly put where you have had this experience send your resume won’t get past the gatekeepers and over to the hiring manager.
  • If you get back to the recruiter with a couple minutes to chat and answer those questions you will have the benefit of knowing you are hitting all the marks described in the job description. As an added bonus, your staffing agency will l have an updated resume on file that is correctly updated.

Understanding what’s inside a recruiter’s head may not always seem simple, but it’s easier then you may think. In the end, we all share the same goal of getting you placed into the right contract. This insight into these three common conversations recruiters have with you will let you stop trying to read between the lines and focus on your business.

5 Common Rate Negotiation Mistakes Made by IT Contractors (Video)

Every independent contractor wants to secure the best rate for before going into a technology project. Especially since the ethical professionals know that once a rate is agreed upon, it can’t be changed, you want to ensure you’ve done everything you can to get the highest pay.

Recruiters at staffing agencies understand that and work hard to get you a fair, market-value compensation. At the same time, it’s also their job to ensure the client is getting the best deal possible. In the end, your final rate may come down to your negotiating and when it’s done well, everyone is satisfied.

Unfortunately, all too often we see independent contractors make some mistakes while negotiating, which, at best, can see them not get the rates they want, and at worst, can see a contract get cancelled or relationships get damaged. Here are 5 common mistakes we see that can help you improve in this area.

How to Deal with Recruiters Who Have No Clue What They’re Talking About

How to Deal with Recruiters Who Have No Clue What They're Talking AboutGreat recruiters at staffing agencies are pretty awesome. They find opportunities that fit your skillset, coach you through the application process and can provide helpful knowledge about a client to increase your odds of winning a contract. As great as they are, though, they sometimes won’t know or understand every detail of the role for which they’re interviewing you, nor will they be completely versed in your technology. After all, if they were that capable, they’d be applying to same positions as you! Even when interviewing with a client, you may end up in a situation where the hiring manager doesn’t know exactly what they’re talking about. As former Ford executive Lee Iacocca once said, “I hire people brighter than me and I get out of their way.”

Independent contractors need to be prepared for these situations. Interviewers without proficient understanding of your role may ask questions that don’t make sense or use improper terminology, but you need to refrain from being discouraged or rude. Instead, when you recognize you’re meeting with somebody lacking technical knowledge, take a step back and consider some of these tips:

  • Figure out what they’re looking for. Depending on the stage they’re at in the recruiting process, recruiters may not even care too much about your technical knowledge. Especially in your first meeting with a new employment agency, the goal may simply be to determine if you’re an ethical independent contractor and to understand how you would fit in with their clients.
  • Focus on what’s happening in the moment. As already mentioned, don’t let yourself get discouraged about an interviewer who doesn’t seem to know what they’re talking about. Stay in the moment and put 100% of your attention into the questions they are asking. (see the previous point)
  • Tell good stories and brag about yourself. Even though the interviewer may not understand everything you tell them, continue to take the opportunity to talk about your experience and outline your accomplishments. Your goal here is not only to demonstrate your range of knowledge, but also let the recruiter see the enthusiasm you have for your job.
  • Don’t overdo the bragging. While you do need to demonstrate your expertise and experience, over-explaining experience using complex terminology to somebody you know doesn’t understand is going to make you appear as arrogant, not helpful. Know where to draw the line and when to stop.
  • Volunteer some information. Again, without coming across as arrogant, feel free to add new details to the interview. As a technology professional, you’ve been to many interviews for IT roles and know the common questions. If something hasn’t been asked, weave it into your answer or volunteer it at the end of your job interview. You can also include it in your follow-up email.
  • Help them learn. Like every good professional, your recruiter wants to learn and get better their job. This is a fantastic opportunity for an independent contractor to add value and build a relationship within a staffing agency. During the interview, provide them with a little bit more knowledge that will help them with future interviews. This could be explaining a technology in a bit more depth or just passing on a resource where they can seek more information in their own time.

There is no arguing that a recruiter, hiring manager, or whoever else is interviewing you for a specific contract, better have a solid understanding of the project and specific tasks that will be required of you. There is not, however, a need for them to know the ins and outs of your role — that’s why they’re seeking the subject matter expertise of an independent contractor.

Have you been interviewed by a recruiter who wasn’t sure what they were talking about? How did you handle it? Please share your experience in the comments below.

Hobbies & Interests – Who Cares?

Hobbies & Interests - Who Cares?The Talent Development Centre features a lot of resume advice, and often directly from the mouths of recruiters. For example, we’ve told you what recruiters say independent contractors must have in their resume, what recruiters hate about your resume, and how they suggest you should format your resume. One common point that each of these posts had is that the Hobbies & Interests section included by many IT contractors is of zero interest to recruiters.

We went back to recruiters and asked them for some more specific thoughts about this controversial section. While one was quite positive, and noted that an applicant’s unique accomplishments demonstrate personality and make them more memorable, most had comments similar to the following:

  • “They should never have them on there.”
  • “Hobbies and Interests should be banned from resumes.”
  • Usually I see people with a small list of “safe” hobbies (most of them include golf, working out, and camping) and it doesn’t really add anything of value.
  • I really don’t pay attention to that too much as it’s not really relevant.
  • Never put hobbies or interest… nobody cares!

Ouch! As for those memorable Hobbies and Interests, here are the 4 most unique ones Eagle recruiters have seen on IT contractors’ resumes:

  1. Skydiving
  2. Nights Out
  3. UFO Chasing
  4. Photo-bombing

Do you keep a Hobbies & Interests section on your resume? If so, what do you list? Do you think they add value? Leave your opinion in the comments below!