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What’s on the Minds of Canada’s CIOs?

Morley Surcon By Morley Surcon,
Vice-President Strategic Accounts & Client Solutions, Western Canada at Eagle

What's on the Minds of Canada's CIOs?

 

While many CIOs are great communicators and share clear and motivating visions for the future, some can be tougher to pin down and it is sometimes hard to see what makes them tick. Even if the CIO at the company where you work is one of the former, it is hard to tell if he or she is part of the majority. Well, all this is to say that ITWorld Canada released the 2019 Canadian CIO Census and I thought I’d share some of the findings as they apply to IT Labour with you. This is particularly good information as it is Canadian-only data, and most of what you find online is US-content-heavy. So, without further ado, here is what the IT leaders in Canada have on their minds!

Hiring Plans for the Coming Year

Almost half (48%) of those surveyed are expecting to keep IT headcount at current levels, either by choice or due to a hiring freeze; while over a third (37%) are looking to increase the size of their teams. This makes for robust demand for talent in Canada. Only 4% suggest that they will decrease the size of their departments.

Day-To-Day Concerns

While 16 different “concerns” were cited, the top 5 things that keep most CIOs up at night are: Data Security/Privacy Issues, Uptime/Reliabilty Concerns, Compliance Requirements, Business Innovation Demands, and tied for 5th place was Making Data Actionable and Staffing.

CIO’s concerns for finding the right resources for their teams and projects has grown by over 55% over the past 3 years. This is a result of unemployment rates of IT workers in Canada hovering around the 2% mark, on average. Most economists consider “full employment” to be around 4% unemployment… as a consequence, most regions in Canada are in a supply-constrained state. With things even tighter in the US, they are exporting their labour shortages to Canada, enticing Canadian workers to travel down to work on their projects or they are employing “remote work”. The results are the same, save a global downturn of some kind, IT labour supply is going to become tighter and tighter… and our CIOs know this.

ITCT, StatsCanada Chart - ICT Employment

In-Demand and Out-Of-Demand Areas in IT

CIOs report having the hardest time hiring for the following areas: AI, Data Analytics, IoT, Mobile Development, and Cloud Services. Specific roles that are of particular interest include Enterprise Application Developers, Big Data/Analytics Specialists, Business Analysts, and Project Managers. All this was consistent with the CIO Census finding from last year, with interest in Application Developers growing slightly.

Given the focus that much of Canada’s IT sector has been giving to Cloud and As-A-Service technologies, it isn’t too surprising that the IT roles where they report “negative demand” is a tie between Data Centre Management and Application Maintenance and Support.

Although there aren’t many IT roles that CIOs claim might be reduced, there are some roles that may see some “turbulence” with some CIOs claiming to need to hire, while others are looking to shed workers. These include Help Desk, IT Support, Network Security, and IT Generalists… some of the people working in these roles may experience opportunities ending at certain companies, but demand from other companies will more than offsets the reductions that are expected, with the number of CIOs “hiring” outstripping those “downsizing” 3:1.

If you are interested in reading the entire CIO Census report, you may do so here.