Talent Development Centre

Tag Archives: artificial intelligence

All Talent Development Centre posts for Canadian technology contractors relating to artificial intelligence.

Artificial Intelligence Will Change the Way Recruiters Find You a Contract

David O'Brien By David O’Brien,
Vice President, East Region & Government Services at Eagle

Artificial Intelligence Will Change the Way Recruiters Find You a ContractArtificial Intelligence, AI, is here and changing our world every day; however, most of what we hear has been quite ominous at best. Perhaps Stephen Hawking’s statement that AI will be “either the best or worst thing” for humanity is a pretty foreboding statement depending on if you are a glass half full or half empty person.

The reality is that we know AI is present today in our everyday lives and is beyond the realm of science fiction. We see it in the ads presented to us in our social media, our use of Siri, Cortana, smart cars, predictive purchasing, fraud protection and apps like Netfix, Spotify and the like. But where are we in the world of Recruiting and Artificial Intelligence?

There are a number of exciting platforms that will undoubtedly change fundamentally business processes, and I believe very positively and the world of recruiting is one of them. Recruiters have used Applicant Tracking Systems (ATS’s) to source, track and manage candidates for many years. Today, there are a number of AI applications that incredibly enhance and leverage those ATS systems to the next level.

How is Artificial Intelligence Enhancing Recruiting?

The likely biggest challenge for most recruiters is effectively and efficiently screening multiple applicants to find the best candidates. Recruiters can spend upwards of 50% of their time “stuck” in this application and screening phase. Automated screening with AI can reduce this time significantly by eliminating a majority of candidates who may be unqualified while making recruiters significantly more efficient. With analytics and AI, these systems will only become more intelligent, ultimately leading to better candidates and certainly shorter times-to-fill, and allowing recruiters to let their clients know when their requirement will be expected to fill. The biggest win for recruiters and contractors alike will be that with this added efficiency tool, recruiters can focus more time on really connecting with and engaging candidates for true full fit, as well as through the entire hiring and on boarding cycles. Most would say these are the real high value aspects of recruiting that lead to stronger candidate and client relationships — essentially the human elements of the profession.

AI in recruiting also provides the capability to offer deeper, more enriched candidate data that encompasses more data by scraping public social media profiles or any online professional work data or profiles. All of this contributes to better fit engagements, which of course for contractors means more successful placements, better references and ultimately more opportunities.

Additionally, we have seen together with advancement of AI in recruiting the addition of recruiter chatbots that engage with candidates in real time interaction to further pre-qualify and, in fact, digitize early stage interviews, further freeing up recruiter time to create more time to build relationships with contractors. This capability as it pertains to the future of AI in recruiting is often referred to as Augmented Intelligence, which underscores the importance and necessity of the human element in recruiting so that, far from replacing the human component, it rather enhances it.

How Technology Will Change the Workplace Forever

It’s an awesome time to be alive! The world is changing at accelerating paces and, as long as you can keep up, the ways technology changes our lives are nothing short of exciting. One area that’s seen some change and still has plenty of space for technology to revolutionize, is the workplace. While there will always be a place for humans, this short video from The List explains that the office as we know it today will be drastically different in the near future.

The Future of Work: Technology and Automation

David O'Brien By David O’Brien,
Vice President, East Region & Government Services at Eagle

The Future of Work: Technology and AutomationAs the summer of 2016 rolls in, it would certainly appear that a phenomena that has been 30 years in the making is beginning to come to light. Rapid changes in technology and the job market are affecting the ways we live and work. For one example of major change, have a look at our neighbours to the south where an idea has seemingly and inexplicably risen to a level not yet fathomed other than as a joke mere months ago; the rise of The Donald, as in Trump, looks as though it may be here to stay… a scary thought indeed.

As a Canadian observer on the sidelines, there are some issues we certainly need to be aware of as the Trump vs Clinton presidential contest takes over our airwaves and party talk in the months ahead. For instance, Mr. Trump has made huge grounds on the backs of being anti-trade, anti-NAFTA in particular, claiming that trade is the mechanism with which Americans have lost thousands of manufacturing jobs to China, Mexico etc. Ours here is not to debate free trade but let’s look a little closer at what was the real change, the role technology has played, and crystal ball the perhaps forthcoming for IT jobs.

We do know for sure that both Canada and the US have lost manufacturing jobs over the last decade or more, Canada in particular has suffered deeper declines. The US’s lost jobs, though, in terms of productivity or manufacturing output, has increased dramatically, and manufacturers make on average more than twice the “stuff” they did in 1977. Therefore, it is safe to say the disruptive force at play affecting manufacturing jobs dramatically has not been trade, trade agreements, immigration or globalization. The disruptive force is technology and automation. And, while manufacturing jobs have disappeared, the business services sector grew over the same time and is now three times the size of the manufacturing sector.

So now what? The future of work stands to be disrupted like nothing we have seen in history. The pace of change in the way we work and work itself will be exponential in the coming years.

Artificial Intelligence (AI) and robotics are changing the way we work and live. Google, Facebook, Amazon, and IBM are all working very hard at monetizing their AI portfolio. The likely early leader will be Google and its DeepMind AI, an example of AI capable of deep learning, yes learning. In addition, Amelia is an AI created by IPsoft that has learned how to do the job of call center employees and in 20 languages. And of course, we all are aware of the pending arrival of the self-driving car.

The game changer is that AI is becoming good for more than routine and non-cognitive tasks and beginning to take over the cognitive or learning tasks. The new frontier is any job that humans can do is no longer safe. The so called “Fourth Industrial Revolution” is soon upon us and will undoubtedly change us all. Jobs will disappear BUT new jobs and perhaps new definitions of work itself will emerge, that much we know… I think.