(5) Bilingual Client Support Associates
EAGLE FEATURED CAREER OPPORTUNITY
Eagle currently has a career opportunity for five (5) Bilingual Client Support Associates and we are looking to speak to qualified candidates with the skills and experience outlined below.
This position is a 6-month contract to start in March.
Key Bilingual Client Support Associates Skills
- 100% Bilingual French & English is a MUST
- Computer literacy- MS Office, internal systems (Customer Connect)
- Resourcefulness- the ability to be faced with a problem and possess the initiative to reach out to the right parties/databases to find the solution
- Excellent phone demeanour
- Ability to work in a fast-paced environment
- Independent worker
- Previous experience as a service rep or back-office support associate
- College or University degree highly preferred- no discipline specifically is required
As Bilingual Client Support Associates, you will be responsible for:
- Reviewing submitted requests and looking for inconsistencies in personal data- requests are fed via the main box to the team- 60-70 client discrepancies sent per team member per day, on average
- Calling clients to verify or correct errors in personal information linked to their Investorline accounts
- Correcting errors as needed, both on submitted files and files held in the back office
- Interacting with other back-office teams as needed to gather additional information prior to client outreach
Do not miss out on this opportunity, apply online today!
Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.
Eagle Professional Resources
Staff Placement Agency Permit Number: AP-2000200
Placement of Personnel and Recruitment of Temporary Foreign Workers Permit Number: AR-2000199
Eagle Temporary Staffing
Staff Placement Agency Permit Number: AP-2000204
Placement of Personnel and Recruitment of Temporary Foreign Workers Permit Number: AR-2000205