Communications Lead

Eagle is currently seeking a Communications Lead for a two (2) month contract opportunity, scheduled to begin in November.

Key Responsibilities

The successful candidate will be responsible for:
  • Defining the client’s stakeholders and the related content they need to consume;
  • Developing an information architecture and illustrate where communication content will be presented to stakeholders;
  • Defining standards, processes, roles, and responsibilities for publishing and updating communication content;
  • Establishing appropriate materials to support the publishing process;
  • Identifying all customer segments of ITS department (including within ITS);
  • Including relevant organizational structures, projects, communities of practice, and committees and the public;
  • Defining or creating reports;
  • Current state understanding – confirmation that the current IA and its status from the consumers is understood (with problems and recommendations);
  • Identifying appropriate usage of M365 applications (SharePoint, Teams) at multiple levels (project sites, team sites, ITS Hub, Technology Hub, Insider, Outsider);
  • Aligning with existing Information Architecture for the organization (i.e. sources of content may be external data vs. Content);
  • Information Architecture for content outside of ITS domain;
  • Email and file transfers;
  • Defining standards, processes, roles, and responsibilities for publishing and updating content;
  • Establishing processes and procedures for content deliverables and communication tools (pages, sites, news, bots, posts, lists, files, etc.);
  • Tracking mechanism to monitor actual content migration used within process of monitoring and supporting alignment to direction (metadata, views, content accuracy);
  • Establishing appropriate materials to support the publishing process with creation of templates (pages/news/sites);
  • Creation of learning material (guidebook, instructions, support site);
  • Creating a communications governance framework;
  • Recommending an IT communication governance framework (permissions, authorities, approvals, etc.);
  • Recommendations for monitoring, measuring and controlling;
  • Drafting communication content;
  • Developing draft content as required to demonstrate intent or as requested by sponsor; and,
  • Development of integrations or migration of content.
Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: October 06, 2020
  • Job Type: Contract
  • Job ID: 68071
  • Location: Edmonton AB