Business Systems Analyst

Sorry, this job is no longer available. Please Search for Jobs to conduct a new search

Eagle currently has a career opportunity for a Business Systems Analyst and we are looking to speak to qualified candidates with the skills and experience outlined below.

This position is a four (4)-month contract located in Toronto, ON to start in January.

As the Business Systems Analyst, you will be responsible for:

  • Developing the requirements package for a few projects;
  • Providing support and producing detailed system requirements and technical/functional specifications in alignment with standards and frameworks;
  • Working in close partnership with business partners/technology/project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional specifications;
  • Developing effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options/recommendations working closely with key technology partners (e.g. Solution Architects and Quality Assurance;
  • Defining, documenting and translating business requirements into detailed functional specifications and non-functional specifications;
  • Supporting testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing;
  • Supporting and contributing to project management activities by participating in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and providing timely notification;
  • Participating in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements;
  • Supporting collaboration with key stakeholders to determine solutions, assessing the impact on existing work processes and systems, and how to manage the integration;
  • Providing operational / process-related analysis and support to various extents;
  • Ensuring best practices related to the BSA discipline are adhered to and enforced within project processes and deliverables;
  • Adhering to existing processes/standards including requirements management and project management disciplines, well-defined enterprise technology delivery practices and standards, and business technology architecture, escalating escalate issues as require;
  • Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments and develop expertise in the Company's services, applications, infrastructure, analytical tools and techniques that can contribute to continuously enhance knowledge of business domains and their products/services;
  • Supporting the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines;
  • Maintaining ongoing communication with all stakeholders throughout the project lifecycle;
  • Ability to perform BSA tasks effectively while assigned to a single project or multiple concurrent projects;
  • Prioritizing and managing own workload in order to deliver quality results and meet timelines;
  • Supporting a positive work environment that promotes service to the business, quality, innovation and teamwork and ensuring timely communication of issues/ points of interest;
  • Participating in knowledge transfer within the team and business units;
  • Coaching new or less experienced colleagues and act as a reference for the requirements management lifecycle; and,
  • Identifying and recommending opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.

Skills and Qualifications:

The qualified candidate must have:

  • Bachelor’s Degree or equivalent work experience;
  • Minimum five (5) years of experience in Business Systems Analysis;
  • One (1) + years as a proven working experience as a data analyst;
  • Good Understanding of the ITSM and ITIL Processes;
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques;
  • Strong knowledge of and experience with reporting packages (Cognos, Business Objects etc), databases (SQL etc), programming (ETL Frameworks, Splunk), visualization (Tableau);
  • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc);
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
  • Adept at queries, report writing and presenting findings;
  • Understanding and training in the following skills as they relate to the IT Analysis profession: Conceptual design, User-centered design, end-to-end experience design, Interaction design, Information architecture, Workflow analysis, Visual & page design;
  • Experience with tools like Visio & Microsoft Projects;
  • Good Understanding of the ITSM and ITIL Processes;
  • Strong knowledge of and experience with reporting packages (Cognos, Business Objects etc), databases (SQL etc), programming (ETL Frameworks, Splunk), visualization (Tableau);
  • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc);
  • MS Project and Visio;
  • Bachelor’s Degree (Technical) or equivalent work experience (an asset);
  • ServiceNow experience (an asset); and,
  • CMDB background (an asset).

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

JOB# 64953

  • Posted On: January 09, 2020
  • Job Type: Contract
  • Job ID: 64953
  • Location: Toronto/GTA ON