Agile Business Analyst

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Eagle is currently seeking an Agile Business Analyst for a three (3) month contract opportunity, scheduled to begin immediately.

Key Responsibilities

The successful candidate will be responsible for:

  • Leveraging IS Services to meet Business needs and objectives;
  • A portfolio/relationship manager for Information Services by participating in strategic and tactical planning activities with business units to understand their vision and roadmap requirements, providing Business Opportunity documents where required;
  • Acting as one of the primary conduits for business areas to engage IS for large change requests;
  • Facilitating the negotiation of IS Services for approved projects and initiatives, working closely with all stakeholders to establish agreement for Service Level Objectives and prioritization that aligns with corporate goals and objectives;
  • Managing the delivery of BA Services on large or increasingly complex projects which are mostly cross-functional in nature;
  • Working with team to transform highly ambiguous environments with competing business priorities into a structured environment;
  • Providing leadership to the Business Analysis Department by driving continuous improvement to standards and templates, mentoring the professional development of others, and fostering a culture of continuous improvement and commitment to maturing internal business analysis core competencies;
  • Understanding strategic imperatives of the organization, and conduct needs analysis through participation in strategic and tactical planning activities with business units within their portfolio;
  • Working with IS Architects to define architecture required to support the strategy and roadmap of business units within their portfolio;
  • Identifying and promoting IS Services that can be leveraged to meet business needs and goals;
  • Engaging IS and Business Stakeholders to negotiate Service Level Objectives, priorities, and timelines that support the strategic and tactical priorities of the organization;
  • Building and maintaining positive relationships with business units within their portfolio by conducting regular visits to discuss quality of IS Services and opportunities for improvement and/or additional services;
  • Supporting the department by providing feedback loop to identify areas that should be assessed and improved;
  • Promoting and supporting the understanding and adoption of IS standards as they apply to business resources through dialog, education, and facilitating a feedback loop into IS for continuous improvement;
  • Understanding strategic imperatives of the organization, and ensure requirements are aligned with strategic and tactical goals;
  • Understanding and be proficient in a full range of techniques for Requirements Management, including planning, eliciting, validation and documentation;
  • Contributing to development of Requirements Management Strategy that includes tools, standards, templates, and processes that focus on efficient utilization of resources and continuous improvement;
  • Facilitating cross-functional business requirement gathering sessions effectively, ensuring all stakeholders’ needs are addressed and represented as appropriate;
  • Mentoring less experienced BA’s through peer review, developing competencies within the team and ensuring quality of deliverables meet department standards;
  • Researching and analyzing appropriate information and data necessary to accurately and effectively document and validate requirements;
  • Contributing to the development and adoption of a Business Process Framework that supports a business-centric approach to business process analysis and continuous improvement;
  • Understanding business process modeling notation and techniques, as well as process improvement methodologies and approaches;
  • Working collaboratively with Business Analysts and Business Subject Matter Experts (SME’s) by facilitating process reviews to support accurate modeling of current state and/or future state, particularly for significant business process transformation initiatives that cross multiple functions and systems;
  • Identifying process strengths and weaknesses, research and recommend areas of improvement for overall productivity and efficiency;
  • Understanding business drivers of process improvement, and contribute to establishing Key Performance Indicators (KPIs) that can be efficiently measured and are aligned with strategic goals and objectives;
  • Improving upon existing approaches by seeking opportunities to creatively transform current business practices into enhanced alternative solutions;
  • Fostering alignment of objectives and solution approaches across discrete functional units by working with Architects and Business Leads to identify constraints/conflicts or opportunities to leverage existing technologies for improved integration across the organization;
  • Conducting gap analysis effectively against solution alternatives, identifying functional gaps, risks, benefits and pros/cons that will contribute to the overall recommendation of a solution in collaboration with appropriate IS resources;
  • Assisting in identification and definition of test scenarios and test conditions necessary to validate requirements;
  • Supporting testing phase by participating in defect reviews as required and facilitating appropriate collaboration between business and technical resources for acceptable defect resolution;
  • Working with Architects, IS experts, Project Managers and Business Owners to ensure business and technical implications and risks at an enterprise level are identified for mitigation and resolution on projects and change initiatives;
  • Acting as Business Analyst Lead on large and/or complex projects, working closely with Project Manager, Project Owner, and IS Lead to define scope, identify IS Services required and manage Business Analyst deliverables;
  • Assisting in enforcement of project scope, identifying and escalating change requests to Project Manager;
  • Participating in negotiating change requests with Project Owner and IS Management as appropriate;
  • Developing and/or validating Requirements Gathering Plan appropriate for stakeholder needs and project objectives, and to support project schedule;
  • Communicating progress and status of Business Analyst deliverables to Project Manager regularly, identifying impacts to project deadlines and schedules; and,
  • Participating in the development and deployment of new business analysis approaches and techniques, focusing on proactive involvement with all business areas in order to better understand their strategic imperatives and work collaboratively in the development of their strategic and tactical plans.

Skills and Qualifications

The qualified candidate must have:

  • A Post-Secondary certification in Business Analysis strongly preferred, but combination of experience and education is also considered;
  • A Bachelor’s Degree or Diploma with Commerce, IT, Finance, or Business Administration;
  • Business Analysis Citation or Certificate provided by International Institute of Business Analysts (IIBA) endorsed education provider;
  • Certified Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) designation is considered an asset but not required;
  • Eight (8) to ten (10) years’ experience in a Business Analyst role with demonstrated ability to apply business analysis techniques to increasingly complex projects or initiatives;
  • Experience with process modeling techniques and methodologies;
  • Experience with all aspects of Requirements Management, with proven ability to oversee this process;
  • Proven effectiveness in facilitation of senior and/or cross-functional groups;
  • Excellent knowledge of Microsoft Office Suite including Word, Excel, and PowerPoint; 
  • Working knowledge of Visio, ARIS or other modeling tools desirable;
  • Working knowledge of Microsoft SharePoint desirable;
  • Financial sector experience (preferably in banking) is considered an asset;
  • Previous experience in a business portfolio management role considered an asset;
  • Highly developed communication, negotiation, conflict resolution, change management, and leadership skills;
  • The ability to think strategically, understand organizational implications and risks, and accelerate collaboration between business and technical resources for successful outcomes are key success traits for this role;
  •  Proven and extensive experience collaborating with multi partnership stakeholders and product teams to decompose large epic stories into features and user stories that can be understood and approved by all multi partner stakeholders and members of the development team;
  • Experience managing product backlogs, product roadmaps and providing product owner support to help the PO in prioritization and backlog grooming;
  • Experience creating user stories and acceptance criteria to express requirements and understands the principles for user story sizing and splitting;
  • Extensive experience working alongside and supporting the product owner role;
  • Demonstrated ability to select and utilize most effective approach for each requirements gathering assignment; and,
  • Demonstrated ability to effectively gather and document requirements for complex initiatives, and be accountable for the management and delivery of requirements on projects they are assigned to.

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: September 17, 2019
  • Job Type: Contract
  • Job ID: 63186
  • Location: Edmonton AB