Bilingual Technical Help Desk

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Eagle currently has a career opportunity for a Bilingual Technical Help Desk and we are looking to speak to qualified candidates with the skills and experience outlined below.

This position is a 6-month contract located in Toronto, ON to start immediately.

As the Technical Help Desk, you will be responsible for:

  • Responding to inquiries and request follow-ups via email or chat;
  • Validating approvals and procedures for requests;
  • Fulfillment of requests; and,
  • Follow-up on active requests to ensure they are moving forward.

What we’re looking for:

  • Two (2) to three plus (3+)years of experience in a similar role;
  • Strong experience with Microsoft Office;
  • Experience with a ticketing tool such as ServiceNow;
  • Bilingual English & French (Written);
  • ServiceNow specific experience is highly preferred;
  • Active Directory experience is strongly preferred;
  • Strong communication skills, both written and verbal;
  • Attention to detail; and,
  • Able to work independently and effectively manage their time.

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

JOB# 62209

 

  • Posted On: July 22, 2019
  • Job Type: Contract
  • Job ID: 62209
  • Location: Toronto/GTA ON