Clinical Business Analyst

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Eagle is currently seeking a Clinical Business Analyst, scheduled to begin immediately.

Job Location: Burnaby

Key Responsibilities of a Clinical Business Analyst

  • Support clinical and business readiness activities including clinical impact assessment, workflow analysis, and solution analyses to support Windows 10 / enterprise VDI readiness;
  • Liaise with clinical stakeholders, SMEs (e.g. Clinical Informatics, Professional;
  • Practice) and technical teams to evaluate and implement appropriate technical solutions in clinical environment ensuring clinical focused design;
  • Review, understand, document and analyze existing clinical and business workflows and procedures, and translate user clinical and business requirements into technical requirements for the Windows 10 application readiness and technical solutioning teams;
  • Conduct and document feasibility studies, requirements gathering, current and future state process / workflow maps, gap analysis and risk and opportunities;
  • Develop business and use cases and assess change impact specific to various clinical settings (Acute, Ambulatory, Residential, Community, etc.);
  • Support Change Leads with change management and communication activities incl. user communication and training documentation to ensure deployment readiness and successful adoption of Windows 10 and VDI technologies;
  • Ensure clinical alignment / standardization across Health Authorities and sites, where possible.
  • Ensure CST alignment including Caradigm (tap-and-go) and support other user experience activities, i.e. clinical lockdown account transition to Windows 10;
  • Draft reports, briefing notes, business cases and other supportive documentation for higher level management, including documentation to support governance (i.e. Business / Clinical Working Group);
  • Facilitate stakeholder meetings / working groups (inclusive of agenda, minutes and other meeting materials);
  • Provide issue escalation and resolution to resolve incidents, i.e. during Windows 10 rollout, if required.

Skills and Qualifications of a Clinical Business Analyst

  • Intermediate business analysis skills and experience in business and clinical processes development and re-engineering;
  • Recent related experience working with managers, clinicians, physicians, and clerical staff in a clinical Health Authority setting;
  • Analytical and broad-based technical knowledge/skills; with ability to think through details and tactics without losing sight of overall strategic goals;
  • Intermediate-level business documentation/writing skills within an IT-focused project;
  • Ability to adapt to evolving technology requirements as they are introduced during the project, and applying these into a clinical context to meet user requirements;
  • Preferred background/experience (not limited to): Health/Clinical Informatics, Professional Practice, Health Information Management, Clinical Education (e.g. Nursing/Medical);
  • Successful experience working on a technical implementation project preferred;
  • Intermediate-level business documentation/writing skills within an IT-focused project;
  • Client engagement / interpersonal skills and ability to effectively facilitate discussions with a diverse group of stakeholders, users, etc.;
  • Critical Thinking, Creative Thinking, Decision Making, Learning, Problem Solving, Systems Thinking, Conceptual Thinking, and Visual Thinking;
  • Strong process orientation and documentation skills;
  • Ability to extract information and knowledge from complex sources;
  • Intermediate-level ability to translate clinical, process and technical problems, as well as business outcome and benefits, using business/layman terms;
  • Ability to meet deadlines in a fast-paced work environment – proven organizational and time management skills;
  • Ability to work independently and within a team;
  • Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Project);
  • Excellent written and verbal communication, including business and technical writing skills;
  • Prior experience with Change Management, Modeling and Requirements Management techniques and tools is an asset;
  • Behavioral traits: Personal Accountability, Trustworthiness, Organization and Time Management and Adaptability;
  • Interaction Skills include: Facilitation, Leadership and Influencing, Teamwork, Negotiation and Conflict Resolution) and Teaching;
  • Business Analysis (e.g. IIBA), Project Management (e.g. PMP, Prince2) or Change Management (Prosci) certification and education is considered an asset.

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.


  • Posted On: March 25, 2019
  • Job Type: Contract
  • Job ID: 60121
  • Location: Victoria BC