SAP Enterprise Support

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Eagle is currently seeking a SAP Enterprise Support for an eighteen (18) month contract scheduled to begin immediately. scheduled to begin immediately.

Key Responsibilities

The successful candidate will be responsible for:

  • Day-to-day support and/or participation in both large and small projects;
  • Serving as an expert providing configuration expertise and knowledge of integration requirements with other SAP modules;
  • Serving as a liaison between the business community and SAP teams;
  • Ensuring there is a two-way flow of information between all groups and management as needed;
  • Ensuring requirements are captured for creation of functional and/or technical specifications and may participate in development of process specs;
  • Troubleshooting issues as reported by business and researching assigned requests using various internal and external resources;
  • Leading small projects and directing less senior team members as needed;
  • Delivering daily SAP application support management and analysis services, ensuring timely response and resolution to support requests and aligning efforts with daily demand and activity;
  • Tracking and reporting on assigned deliverables, facilitating discussions and meetings as needed, providing options and proposed solutions and determining completion timelines;
  • Performing review of assigned change requests with respect to guidelines/policies, making updates and recommending changes as appropriate;
  • Documenting change requests in change request tools as required for SOX and audit purposes;
  • Representing SAP interests in hardware infrastructure maintenance and planning and in root cause analysis reviews;
  • Recommending process changes as experience permits;
  • Participating in the design, documentation and testing of the interfaces between SAP and other applications, and is able to construct detailed end-to-end integration tests between SAP and any internal or external systems;
  • Providing input into the Test Plans for Functional Integration Testing and User Acceptance Testing;
  • Working with process owners, application consultants, system development teams and/or any others as needed to ensure the correct processes are tested, relevant test scenarios are developed, and all functional requirements are covered;
  • Ensuring various forms of testing are covered: including unit, integration and regression testing;
  • End-to-end business process maps and end-to-end integration test scenarios;
  • Clearly identifying test data requirements and setup requirements for IT scenario execution; and,
  • Progress reporting.

Skills and Qualifications

The qualified candidate must have:

  • Ten plus (10+) years’ experience;
  • Experience developing functional and test scenarios from design documentation;
  • Experience identifying test data requirements;
  • Expertise or high level of knowledge of specific integration software (BSI, ADP, Vertex, Ariba, etc);
  • Strong analytical skills and ability to synthesize information quickly;
  • Excellent at analyzing complex processes and breaking down into test steps;
  • Excellent facilitation skills and getting results through working with others (strong interpersonal skills);
  • Self-starter attitude and approach to work;
  • Attention to detail;
  • The ability to see the big picture as well as the detail;
  • Strong interpersonal skills;
  • The ability to engage key stakeholders and end users; and,
  • The ability to resolve issues and provide effective solutions to meet everyone’s needs.

Don’t miss out on this opportunity, apply online today!

We would like to thank all applicants for their interest; however, only candidates under consideration will be contacted.  Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle

  • Posted On: March 01, 2019
  • Job Type: Contract
  • Job ID: 59681
  • Location: Calgary AB