Business Analyst

Eagle is currently seeking a Business Analyst. This is a nine (9) month, contract position scheduled to start in February.

Key Responsibilities

The successful candidate will be responsible for:

  • Participating in the analysis and evaluation of computer systems;
  • Working with complex information systems and developing or modifying existing systems through analysis of business and user needs;
  • Analyzing findings, making recommendations, and revising the system logic based on BSA experience and business requirements;
  • Working on small development projects or maintenance projects;
  • Monitoring, documenting and training requirements;
  • Preparing and obtaining approval of system documentation;
  • Coordinating detailed business requirements while identifying and tracking business systems issues under supervision;
  • Researching and documenting sponsor and stakeholder needs in accordance with project life cycle methodology utilizing reporting tools, requirements gathering methodologies, process models, data models and prototypes;
  • Estimating activities required to perform requirements gathering and acceptance testing improving accuracy over time;
  • Recommending business solutions that satisfy sponsor and stakeholder needs continually exploring and assessing options for value-add for clients;
  • Completing end user documentation and preparing training material;
  • Executing and documenting test plans to ensure quality;
  • Supporting transformation and governance activities;
  • Enhancing end user experience through APIs/automation;
  • Aligning with the needs of the business to achieve cost savings and efficiencies;
  • Requirements gathering;
  • Process mapping and documentation;
  • Reporting and data analytics;
  • Vendor management;
  • Quality assurance; and,
  • Project support.

Skills and Qualifications

The qualified candidate must have:

  • Bachelor’s degree in computer science, computer engineering or other related field;
  • One to two (1-2) years’ experience as a business systems analyst;
  • Strong verbal and written communication skills;
  • Strong facilitation and presentation skills;
  • Ability to resolve minor conflicts and issues using different tactics prior to escalation;
  • Knowledge of cost and benefit analysis, risk assessment and quantification methodologies;
  • Demonstrated ability interviewing, data modeling, business process modeling, business object modeling and user interface design;
  • Expertise in systems required to review capacity, limitation, delivery and results;
  • Knowledge of computer software;
  • Business acumen and ability to deal with ambiguity;
  • Ability to be an analytical thinker with problem solving skills;
  • Organization skills, be detailed oriented and be results driven;
  • Ability to work independently;
  • Strong time management skills;
  • Teamwork skills and cooperation;
  • Advanced experience with Excel including complex formulas, pivot tables and macros;
  • Advanced experience with Visio including detailed process and workflow diagrams;
  • Experience with PowerPoint and Word;
  • Experience in data analysis, business analysis and quality assurance;
  • Experience with presentations, communication, facilitation and elicitation;
  • Ability to work in a fast-paced environment and be a quick learner;
  • Ability to deal with ambiguity;
  • Experience in project management (an asset);
  • Previous experience within the telecom and mobility services industry (an asset);
  • Experience in asset management (an asset);
  • Experience with SharePoint administration (an asset); and,
  • Experience with HTML (an asset).

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: February 12, 2019
  • Job Type: Contract
  • Job ID: 59462
  • Location: Toronto/GTA ON