IT Operations Analyst

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Eagle is currently seeking an IT Operations Analyst. This is a six (6) month contract position to start immediately in Scarborough ON.


Rotating 12-hour shift schedule (7 days a week/24 hours a day) i.e. 2 shifts (7 am-7 pm ET) & (7 pm-7 am ET). Candidates must be available to do both shifts. The same candidate will do day shift and night shift alternatively For example 7 am to 7 pm today and tomorrow, then Friday and Saturday 7 pm to 7 am ).  This is a Tier 1 or Tier 2 network operations job. Please note that it will always be a rotational shift.  OSG Network Operations is a 7/24 Service Availability (Dual Site Coverage) department responsible for providing Level 2 Network support of client's network worldwide environments. The primary focus of the team is reacting to any/all anomalies that are presented through a variety of monitoring tools for the client's mission-critical network. The responsibilities include BRP capabilities, incident management and support of all components associated with these environments. Areas of support include the LAN, MAN, WAN, RLAN, Firewall, Load Balancer, WIFI, and Optical solutions.  We are looking for a candidate who has a minimum of 5 years of experience focused on troubleshooting within a large enterprise/ Datacenter/Missions critical networks with the items stated below.

Education, Skills & Experience:

  • Technology Degree/Diploma or equivalent work experience: CCNP will be preferred.
  • Firewall - Palo Alto and Cisco;
  • Load Balancing - F5;
  • Packet Sniffing - Netscout or Riverbed;
  • Riverbed Steel Central AppResponse (aka ARX);
  • Wireless - Aruba;
  • VOIP - Cisco;
  • Switching and Routing - Cisco;
  • Five (5) years of experience in Network operations;
  • CCNP certification;
  • CCDP, PCNSE, VCP6-NV, and ITIL certifications are a definite asset to this position;

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

JOB# 58909

  • Posted On: January 08, 2019
  • Job Type: Contract
  • Job ID: 58909
  • Location: Toronto/GTA ON