Intermediate IT Systems Support Analyst

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Eagle is currently seeking an Intermediate IT Systems Support Analyst for an fourteen month (14) month contract position, scheduled to begin immediately.

Key Responsibilities

The successful candidate will be responsible to:

  • Provide in depth operational support for SCCM Current Branch specifically relating to patch management, application deployment, client health and operating system deployment;
  • Analyze and diagnose operational issues related to the SCCM CB environment;
  • Design, create and maintain current and new processes utilizing SCCM CB for automation and deployment of internal client systems including operating system imaging, software packaging, scripting with PowerShell and or other programming languages and application deployment;
  • Research, troubleshoot, and resolve complex problems and computing issues related to the operation of internal client systems or enhancing existing systems;
  • Analyze data and or error reports from items such as hardware and software inventory to develop standard and custom reporting;
  • Create SCCM reports based on business requirements; 
  • Collaborate with the systems, network, and application development teams on enterprise IT projects and architecture changes;
  • Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies; and,
  • Implement best practice solutions into the environment.

Skills and Qualifications

The successful candidate must have:

  • Experience in the implementation, administration and configuration of SCCM Enterprise environment; 
  • Experience with desktop deployment automation architecture, design/migration and troubleshooting;
  • Patch management experience;
  • Asset Management experience;
  • WQL or SQL query creation experience;
  • Demonstrated experience in Windows technologies (DNS, AD, DHCP, Power Shell, Desktop Security and Policy);
  • Knowledge in key areas such as workstation support tools, common workstation applications, workstation hardware, network connectivity and Microsoft Windows platforms;
  • Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision; and,
  • Solid understanding of Information Security and information systems experience (5+ years).

Don't miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: September 13, 2018
  • Job Type: Contract
  • Job ID: 57151
  • Location: Toronto/GTA ON