Manager Online and Mobile Banking

Eagle is currently seeking a Manager for Online and Mobile Banking in a permanent job opportunity, scheduled to begin immediately.

Key Responsibilities

The successful candidate will be responsible for:

  • Overseeing the member-facing digital banking products;
  • Managing the analysis, design, and implementation of the online and mobile banking products;
  • Working collaboratively with cross-functional program resources to ensure the successful delivery of agreed upon requirements within the digital banking applications/products and any supporting ancillary systems required to support the applications/products;
  • Providing leadership and product management expertise to the organization;
  • Ensuring the client’s digital banking products are best for their employees, members, and the organization as a whole;
  • Playing a key leadership role in the planning of strategic initiatives and digital banking priorities;
  • Ensuring the delivery, planning, stakeholder management, and business case development are aligned with our team's digital vision as well as the organizations strategic plan;
  • Working directly and in partnership with the Project Management Office (PMO), senior leadership, and business stakeholders to facilitate prioritization, gain consensus, and bring forward future innovations;
  • Ensuring that business needs and outcomes of initiatives meet expectations, by providing direct support to the PMO to ensure on time/on scope/on budget implementation;
  • Ensuring Business Requirements are clearly understood by the cross-functional Value Stream;
  • Managing the intake items and Backlog for the digital banking products;
  • Validating the functionality being delivered within the digital banking products;
  • Representing the team to the stakeholder community;
  • Ensuring all facets of the products (i.e. architecture, business processes, requirements, and results) adequately describe the envisioned business solution and are validated accordingly;
  • Participating in and leading stakeholder engagement activities, ensuring align with organizational change and business readiness;
  • Identifying key change, impact, and implications to the organizational structures, processes, roles resulting from the implementation of new initiatives and enhancements;
  • Supporting the development of appropriate strategies and action plans to communicate upcoming changes, support transition and provide support to leadership, employees, and members across the organization;
  • Ensuring requirements are traced and tracked throughout implementation; and,
  • Engaging Business Intelligence (BI) and Marketing Insights teams to support the development of data management plans and strategies as required.

Skills and Qualifications

The qualified candidate must have:

  • A Bachelor´s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience is preferred;
  • Product Management certification and/or equivalent work experience is preferred;
  • Agile experience and training;
  • Five (5) to seven (7) years digital experience, preferably within a management role;
  • Digital Banking and/or financial services experience is preferred;
  • Excellent team building and leadership skills and demonstrated ability to effectively lead and coach technical and non-technical teams with at least five (5) years of people management experience;
  • Five plus (5) years of proven experience leading technology initiatives and complex programs with the ability to drive for results;
  • Strategic thinking and planning skills;
  • Strong analytical and problem solving skills;
  • The ability to negotiate and resolve difficult and sometimes controversial issues;
  • Excellent oral and written communications skills and ability to effectively communicate with individuals from various organizational functions and levels of seniority;
  • Experience with Product Management and working with UX designers and development teams;
  • Thorough knowledge of product development, effective scope planning, cost estimating, financial management, implementation, and strategic analysis;
  • Experience and understanding of financial products, member facing channels such as online, mobile, or contact center and other banking knowledge preferred;
  • Demonstrated ability to work independently with limited supervision;
  • Good understanding of technology, specifically enterprise software development.

Don’t miss out on this opportunity, apply online today!

We would like to thank all applicants for their interest; however, only candidates under consideration will be contacted.  Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.
 

  • Posted On: October 17, 2018
  • Job Type: Permanent
  • Job ID: 56715
  • Location: Edmonton BC