Senior Technical Analyst

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Eagle is currently seeking a Senior Technical Analyst for a nine (9) month contract opportunity, scheduled to begin in July.

Key Responsibilities

The successful candidate will be responsible for:

  • Working with the Enterprise Architects to understand, support, troubleshoot, solution, design, and communicate the new steady state environment to the project, the sustainment team, and the business;
  • Working with the team to understand and assist with the recommended architecture and strategies for problem applications, including identifying solutions and guiding the team from operational deployment to production;
  • Working in collaboration with the team to design and document technical solutions;
  • Assisting with the architecture, design, and support including analysis of user requirements, lab setup, process establishment, ongoing maintenance, patching, cleanup, etc.;
  • Supporting the Test/QA testing environment for Win10 Readiness;
  • Assisting in the testing of customized architecture solutions to preserve similar user experience, support business processes, and minimize the security risk in new environment;
  • Through testing, anticipating and reporting problems areas that would otherwise result in deployment roadblocks or user experience issues;
  • Assisting the teams and vendor partners to design requirements of the overall production environment;
  • Gathering user requirements and assist in defining solutions / processes to address issues;
  • Engaging the Security and Enterprise architecture team to ensure alignment of strategies/technical solutions and adherence to organizational policies;
  • Assisting the team in problem resolution;
  • Assisting in troubleshooting of technical issues and documenting resolutions;
  • Working to support the testing of Caradigm Tap and Go technology for Windows 10 Readiness;
  • Assisting the Team to plan for delivery changes associated with Office 365, Windows 10 Semi Annual Channel (SAC);
  • Identifying and implementing the appropriate infrastructures and support initiatives to minimize disruption associated with testing of applications for Win 10;
  • Working with stakeholders to identify downstream impacts of upcoming projects and assess/plan for Windows 10 readiness;
  • Assisting in development of use cases and requirements; as well as, addressing issues related to: infrastructure, deployment, and architecture where possible;
  • Assisting in the development of business cases, budgets and timelines for technology solutions;
  • Coordinating resolution of server-related application dependencies including application upgrades (as required; and if identified and added to project scope);
  • Assisting in defining scope of services and timelines for proposals to support technical solutioning activities;
  • Supporting the team to implement a viable print solution for Win 10 future statement, including:  current state assessment, future state solutioning, options analysis, cost estimation, and architecture documentation;
  • Assisting with the architecture and implementation of VDI, Thin Client, and Citrix into the Test/QA and a production environment (if required);
  • Aligning and re-use of available assets to effectively deliver infrastructure upgrade;
  • Assisting in the resolution of enterprise level infrastructure problems; and,
  • Effectively balancing business priorities, technology, and resources.

Skills and Qualifications

The qualified candidate must have:

  • A Degree/Diploma in Computer Science or a related field;
  • An IT infrastructure technical background;
  • Exceptional troubleshooting and technical documentation skills;
  • Experience with Windows 10, Windows 7, and Windows XP application remediation and managed environment infrastructure;
  • Familiarity with software packaging process, application/desktop virtualization, application layering, and software distribution;
  • Experience with Group Policy and Active Directory design in enterprise level capacity;
  • Experience in comprehensive integrated desktop management items; such as mandatory profiles, login scripts, digital certificates deliveries, network drive mapping, printer mapping, white lists, exceptions creation, generic accounts, enterprise test lab and software patching;
  • Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Visio, Project);
  • Experience with VDI, thin client, and hyper-converge platforms is an asset;
  • Excellent communication skills for both technical and non-technical components;
  • Exceptional ability to translate and express technical problems, outcomes and benefits using layperson terms;
  • The ability to isolate sources and find creative technical solutions for complex problems involving multi-disciplinary teams;
  • Experience with Group Policy and Active Directory design in and enterprise level capacity;
  • Experience with output management, peripheral connectivity, and device management;
  • Experience with Project Management process and the ability to propose/manage multiple concurrent projects;
  • The ability to meet deadlines in a fast-paced work environment;
  • The ability to work independently and within a team, while influencing and supporting;
  • Excellent critical thinking skills; and,
  • Excellent organizational and time management skills.

Don’t miss out on this opportunity, apply online today!

We would like to thank all applicants for their interest; however, only candidates under consideration will be contacted.  Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: June 25, 2018
  • Job Type: Contract
  • Job ID: 55954
  • Location: Vancouver BC