Senior Business Analyst

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Eagle is currently seeking a Senior Business Analyst for a six (6) month contract opportunity, scheduled to begin immediately.

Key Responsibilities

The successful candidate will be responsible for:

  • Inventory, demand forecasting, reservations, and check ins/outs for accommodations, air travel, ground (bus) travel, real-time travel notifications (delays/updates), and workforce scheduling;
  • Identifying current state processes and capabilities;
  • Documenting requirements for future state processes and capabilities;
  • Documenting non-functional requirements;
  • Documenting integration requirements;
  • Assessing technology options against requirements and recommend solutions;
  • Working with vendors to implement the chosen solutions;
  • Coordinating functional and user acceptance activities;
  • Assisting with project planning and execute go-live activities;
  • Assisting in delivering change management activities and training;
  • Transition functional and technical knowledge to operational support teams;
  • Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
  • Critically evaluating information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs;
  • Utilizing experience in using enterprise-wide requirements definition and management systems;
  • Working independently with users to define concepts and under direction of a Project Manager;
  • Driving and challenging business units on their assumptions of how they will successfully execute their plans;
  • Developing requirements specifications according to standard templates, using natural language;
  • Collaborating with developers, vendors, and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs;
  • Acting as a liaison between the business units, technology teams and support teams on the Project’s scope of work; and,
  • Providing training on processes as required.

Skills and Qualifications

The qualified candidate must have:

  • Business Intelligence and analytic experience;
  • Experience analyzing Business Domain, managing Stakeholder Relationships, consulting and challenging the stakeholders;
  • Business analysis experience in the areas of Business Problem Identification, Requirements gathering and analysis, Value Analysis/Benefits Mapping, process mapping;
  • Experience with Risk Management;
  • The ability to be a fast learner of new skills and information, open minded and pragmatic, adaptable and change ready;
  • The ability to effectively complete items in a timely manner;
  • Excellent organizational skills with the ability to manage tasks, time, and priorities;
  • Excellent written and verbal communication skills with the ability to articulate complex technical problems and issues in plain language to non-technical people, able to communicate business requirements to technical people and negotiation skills;
  • Experience engaging professionally with managers/leaders, peers, and/or direct reports, and cultivates strong working relationships;
  • The ability to thinks innovatively and outside of the box;
  • Experience collaborating in a team environment, managing conflict, supporting team success;
  • Excellent leadership capabilities;
  • Understanding of transition to operations best practices;
  • Adaptability and flexibility in handling multiple planned and unplanned responsibilities, as well as competing priorities;
  • The ability to work independently and be a self-starter;
  • Experience leverage the skills and knowledge of the individuals around them;
  • Knowledge of Business Analysis methodology;
  • Organizational Change Management experience;
  • Technical writing experience is an asset;
  • Formal Business Analyst training is an asset; and,
  • Experience on large, multi-year initiatives is nice to have.

Don’t miss out on this opportunity, apply online today!

We would like to thank all applicants for their interest; however, only candidates under consideration will be contacted.  Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: June 20, 2018
  • Job Type: Contract
  • Job ID: 55858
  • Location: Calgary AB