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ServiceNow Design & Developer Experts (x2)

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Eagle is currently seeking two (2) ServiceNow Design & Developer Experts. This is a twenty-four (24) month, contract position scheduled to start in May.

Key Responsibilities

The successful candidate will be responsible for:

  • Constructing and delivering services built on the ServiceNow platform including the Service Now Portal program;
  • Project, implementation plan, activity schedules and estimates for work effort;
  • Constructing the Service Request work flows that meet business requirements;
  • Configuring ServiceNow for new and existing software implementations; configurations include user setups, Interface setups, request/configuration coordination of applicable application server(s) if required;
  • Integrations for case exchange, discovery, LDAP, SSO etc.;
  • Advising businesses on best–fit solutions, process improvements;
  • Providing architectural inputs on key integrations and defining overall functional design;
  • Creating customizing forms, views and tables;
  • Constructing UI actions and scripts and creating, committing update sets;
  • Importing data, creating transform map scripts. Applying data fixes, running background/fix scripts;
  • Planning and executing environment clone-down;
  • Drafting, updating ACLs;
  • Defining acceptance criteria and evaluating test results;
  • Reviewing stories, estimating effort, planning releases;
  • Constructing data models, process flow diagrams; and,
  • Supporting the team responsible for the implementation and administration of the ServiceNow installation including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and supporting quality assurance teams.

Skills and Qualifications

The qualified candidate must have:

  • Four (4) year college degree in Computer Science or equivalent;
  • Five years of experience in SaaS software configuration and development using Web Services and Simple Object Access Protocol, XML/RPC, and AJAX;
  • Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering a minimum of two medium to large-scale ServiceNow implementations;
  • ServiceNow Administrator Certification;
  • Minimum eight (8) years working IT environment;
  • Excellent written and verbal skills and ability to communicate well with all areas of the business;
  • Experience with the construction and implementation of all ServiceNow modules including able to design specialized applications in the application module;
  • Understanding of technical and functional design requirements related to ServiceNow;
  • Ability to provide design modification or enhancements to modules deployed for all ServiceNow Platform;
  • Experience with extending the ServiceNow schema to custom applications;
  • Experience with relational databases (e.g. MySQL, Oracle);
  • Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell);
  • Experience with relational databases (e.g. MySQL, Oracle); and,
  • Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs.

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: April 03, 2018
  • Job Type: Contract
  • Job ID: 54446
  • Location: Toronto/GTA ON