Senior Wintel Support

Eagle is currently seeking a Senior Wintel Support. This is a six (6) month, contract position scheduled to start in March.

Key Responsibilities

The successful candidate will be responsible for:

  • Verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager;
  • Providing a detailed technical design for enterprise solutions;
  • Analyzing and developing enterprise technology solutions;
  • Leading in the technical assessment and delivery of specific technical solutions to the customer;
  • Providing a team structure conducive to high performance, and managing the team lifecycle stages;
  • Coordinating implementation of new installations, designs, and migrations for technology solutions in one of the following work domains: networks, applications or platforms;
  • Providing advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of solutions;
  • Providing input to the company strategy moving forward;
  • Collecting and determining data from appropriate sources to assist in determining customer needs and requirements;
  • Responding to requests for technical information from customers;
  • Developing customer technology solutions using various industry products and technologies;
  • Engaging in technical problem solving across multiple technologies; often developing new methods to apply to the situation;
  • Owning and managing knowledge sharing within a community (e.g. team, practice, or project);
  • Ensuring team members support knowledge sharing and re-use requirements of project;
  • Proactively encouraging membership and contributions of others to professional community and coaching others in area of expertise;
  • Regularly producing internally published material such as knowledge briefs, service delivery kit components and modules, etc.;
  • Presenting at multi-customer technology conferences;
  • Creating and supporting sales activities;
  • Managing bids, or major input into the sales lifecycle;
  • Managing activities and providing qualitative and quantitative information for successful sales;
  • Producing complete proposals for smaller engagements within area of expertise; and,
  • Actively growing the company portfolio with existing customers through new opportunities and change management.

Skills and Qualifications

The qualified candidate must have:

  • Bachelor of Arts/Science or equivalent degree in computer science or related area of study;
  • Eight plus (8+) years of Wintel Support experience;
  • Sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies;
  • Demonstrated innovation and communication of new deliverables and offerings;
  • Led team in the delivery of multiple deliverables across multiple technologies;
  • Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer’s enterprise;
  • Contributed to the design and application of new tools;
  • Ability to re-use existing experience to develop new solutions to take to market;
  • Understanding, at a detailed level, of architectural dependencies of technologies in use in the customer’s IT environment;
  • Application knowledge along with internals or architectural knowledge to develop solutions. A recognized expert in one or more technologies within own technical community and also at regional level;
  • Vendor or industry certification in at least one discipline area;
  • Ability to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family;
  • Ability to work in a multi- technology environment with the ability to diagnose complex technical problems to their root cause;
  • Ability to summarize prognosis and impact at practice lead level;
  • Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunities;
  • Ability to demonstrate a broad understanding of market dynamics, an industry area, commercial issues, and technical concerns whilst maintaining depth in core focus area;
  • Ability to present within own area of expertise as part of a customer sales presentation, putting forward domain-specific information within the context of the company sales campaign;
  • Demonstrated ability to lead others in the gathering of requirements, designs, plans and estimates;
  • Ability to produce complete proposals for smaller engagements within own area of expertise;
  • Broad knowledge in other technical areas in order to properly manage complex integration efforts;
  • Ability to independently complete solution implementation or application design deliverables;
  • Ability to manage a team of consultants in the completion of one or more solution requirements, architecture, or implementation deliverable; and,
  • Solid Technical skills in Windows, ESX, Citrix, Enclosures/C7000, PowerShell/Scripting with strong knowledge in SAN and networks.

Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: February 26, 2018
  • Job Type: Contract
  • Job ID: 53684
  • Location: Ottawa/Gatineau Ontario