Senior Infrastructure Analyst

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Eagle is currently seeking two (2) Senior Infrastructure Analyst for six (6) month contract opportunities, scheduled to begin immediately.

Key Responsibilities

The successful candidates will be responsible for:

  • Performance analysis and fine tuning of SAN/NAS infrastructure;
  • Capacity management and planning of SAN/NAS infrastructure;
  • Maintaining storage infrastructure, administration, monitoring, troubleshooting, planning, and implementation of SAN/NAS firmware patch updates;
  • Monitoring systems and respond to incidents, service outages, and service requests;
  • Supporting multiple connectivity protocols like CIFS, NFS, FC, and iSCSI;
  • Automating system monitoring and maintenance tasks by creating scripts and applications or identifying and evaluating off the shelf tools;
  • Coordinating and install hardware, OS, software, and patch upgrades;
  • Managing data backup and archiving systems;
  • Creating and modifying documentation of operational systems and procedures;
  • Creating or modify processes to streamline server builds and other routine tasks;
  • Managing projects or tasks of projects to successful and timely completion;
  • Documenting operational impacts, training peers;
  • Providing on-call (after business hours) support to maintain systems availability;
  • Raising incidents to third party support as required (i.e. NetApp, VMware, Cisco, Veritas, etc.); and,
  • Ensuring the security of systems and respond promptly to security incidents. 

Skills and Qualifications

The qualified candidates must have:

  • A BS Degree in an IT related field or equivalent training and experience managing systems in an enterprise, mission critical environment;
  • Ten (10) years’ experience;
  • Three plus (3+) years’ experience with NetApp for administration, performance monitoring, and troubleshooting; 
  • Two plus (2+) years’ experience programming with PowerShell for system administration;
  • Solid experience with NetApp replication technologies;
  • Experience supporting multiple connectivity protocols like FC, FCOE, CIFS, NFS, and iSCSI;
  • Experience with Data Protection technologies, such as Symantec Veritas Netbackup;
  • Working knowledge of Brocade Fabric (SAN switches) management and troubleshooting;
  • Experience with virtualization technologies (compute and storage);
  • In depth knowledge of NetApp FAS hardware;
  • In depth knowledge of NetApp OnTap 7-mode and Clustered mode;
  • In depth knowledge of NetApp suite of backup products including SnapManager for Exchange, OCUM, SnapVault, and SnapMirror;
  • The ability to track and forecast storage and backup infrastructure capacity;
  • Certifications in 7-Mode and Clustered Data OnTap are an asset;
  • Familiarity with Veritas Netbackup administration is an asset;
  • VMWare knowledge is an asset;
  • Windows 2008, 2012, and 2016 knowledge is an asset;
  • Solaris and Linux knowledge is an asset;
  • Cloud IaaS knowledge for AWS is an asset;
  • Proven ability to communicate and interact effectively with clients, support staff, vendors, and service providers;
  • Demonstrated ability to troubleshoot issues in complex environments; and,
  • Demonstrated ability to work independently or as a team when necessary.

Don’t miss out on this opportunity, apply online today!

We would like to thank all applicants for their interest; however, only candidates under consideration will be contacted.  Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.

  • Posted On: February 23, 2018
  • Job Type: Contract
  • Job ID: 52620
  • Location: Calgary AB