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IT Challenges and Priorities of North American Companies


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IT Challenges and Priorities of North American CompaniesHow up-to-date are you on the struggles and strategies of your industry? Understanding what companies are facing can help you plan which skills you will enhance over coming months, as well as help you develop a better sales pitch for your contracting business. There are plenty of sources and studies available to help you understand potential clients’ agendas, and new research is being published regularly. Here are a couple recent ones…

A CDW Canada survey of Canadian organizations learned that their top security concerns are intrusion prevention (39%) and Ransomware protection (35%). Even with these concerns, most are still exploring or implementing cloud deployments; in fact, half of them are planning hybrid solutions in 2017. While most organizations are adopting cloud strategies in one way or another, only 16% would consider themselves a “cloud-first” organization.

The survey revealed some additional IT-related priorities for Canadian organizations. For example, when asked about emerging technologies that will have the most impact on their business, the top responses were analytics and big data, as well as the Internet of Things (IoT). In addition, 10% plan to replace legacy tools and applications with new technologies and 31% plan to upgrade or update their current tools and applications in their unified communications strategies.

South of the border, mid-market US-based companies are having a challenging time attracting and retaining IT talent — that’s according to a recent CFO Research survey. The findings detail how 49% of finance executives state that their challenges to keep tech professionals in the company have an adverse effect on them. Once they do secure IT employees, the struggles with those people continue with technical competency, strategic planning and vision, industry knowledge, project management, and customer service skills.

Naturally, the US companies surveyed are dealing with their issue by turning to external services. Rather than training or continuing their search, CFO Research learned that most are bridging the gap by moving to cloud services and eliminating a need to source, manage and maintain computer hardware, as well as turning to managed IT services. Regardless of their concerns about costs, the provider’s ability to understand the company, service quality or security breaches, the overall feeling among the executives surveyed is that this solution has been successful.

Have you come across any recent studies about your industry that help you prioritize your training? If so, please share the links below so other readers can benefit.

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