Talent Development Centre

Category Archives: Working with Recruiters

Advice for IT job seekers and independent contractors in Canada when working with recruiters and staffing agencies to successfully get a job.

How to Make Sure You’re Paid on Time

How to Make Sure You're Paid on Time

Of all of the benefits of IT contracting, a steady and reliable pay cheque is not at the top of the list. Work is not guaranteed and you always have to set cash aside for the slow periods. Even when you do have a gig, all independent contractors have a story about payments arriving late which can have a ripple effect on your life.

Especially if you’re set-up as an incorporated business, you have a responsibility as the supplier of services to provide the proper requirements and paperwork to the client before they’re obligated to make payment. There is no employer/employee relationship that mandates you receive your pay cheque on time. Here are a few tips to help make sure your money gets to you when you need it:

Get Set-Up and Understand the Process as Soon as Possible

As soon as your new contract is signed, scour the documentation and ask your recruiter questions about how their payment process works. Every staffing agency has unique processes so don’t assume it will be the same as your last gig. As soon as possible, be sure to send over all of the documentation they ask for, such as EFT information and business details. Submitting this at the last-may hold-up your first payment.

Respect Deadlines

Don’t just get your EFT information submitted on time, but ensure your approved timesheets are always submitted on time throughout the entire contract. Know the deadlines for each period and set reminders in your calendar so you can complete the documentation as necessary. Since each client will have different requirements, some timesheets will need more detail and, therefore, a time commitment from you. Build that into your planning.

Follow-Up with Your Approver

This is the part of the process where you have less control but you can still take some ownership. When you notice your timesheet has not been approved and the deadlines are looming, give the approver a nudge. It may have gone to spam or there might be a discrepancy they’ve been meaning to discuss with you. Either way, when deadlines are missed and your pay doesn’t arrive, pointing blame back to the approver won’t bring your money to you any faster.

Pay Attention to the Detail on Your Invoices

Going back to point number one, understand what your staffing agency has to see on your invoice before making a payment. Perhaps its detailed timeframes or explanations of projects. If you’re charging HST, the proper HST number must be included. It would suck not to receive timely payment simply because your invoice was missing a line that would have taken you a minute to include.

Ask Around About Your Agency

Let’s back-up to before you even accept a placement. Did you reference check your new recruitment agency? Surely your network will have a few other contractors who have worked with this company in the past, so ask them those important questions, including information about their time entry process and reliability for payments.

There are plenty of ways the time-entry, invoicing and payment process can go off the rails when you’re on contract, but the five tips above are the most common preventative measures you can take. Throughout your placement, continue following-up and asking questions to ensure things are running smoothly, and hold the staffing agency accountable if they do miss payment at no fault of yours. Finally, take advantage of all the tools at your disposal. Accounting software, calendar apps, reminders, the client’s timesheet system — all of these tools combined will help you get your time submitted quickly and properly, and ultimately, paid on time.

6 Tips for Staying Patient in Your IT Job Search, at Work or Pretty Much Anywhere in Life

6 Tips for Staying Patient in Your IT Job Search, at Work or Pretty Much Anywhere in Life

There’s a common saying “Patience is when you’re supposed to get mad, but you choose to understand.” As our lives get busier and stress rises, this couldn’t be more important. We interact with people every day in both our work and personal lives, and some of them are… well… unique. As much as some individuals make your head want to explode, how you deal with them, specifically the patience you show them, defines your character and can have an extreme impact on your career.

As an IT contractor, your patience is tested every day of your professional life. Just looking for new gigs and waiting to hear back from clients or recruiters requires patience, and trying to explain your background and experience to some of them can be a complete other challenge. While on contract, you need to wait on team members to deliver parts of a project, help others understand concepts that seem basic to you, and stand by for client direction or feedback.

Yes, there is no shortage of opportunities to pull your hair out. But a lack of patience builds up more stress than necessary, rushes things that shouldn’t be rushed and, most harmfully, ruins relationships. Strong relationships are not just a necessary component to mental health. Professional connections with people who admire your character and approach to working under pressure are a key component to finding new job opportunities and succeeding in your current role.

So how can we foster patience and develop a reputation as that cool and collective colleague? We checked-in with some experts and scoured the research, and here are our six favourite tips:

  1. Know what you can control. There’s no use losing sleep, getting angry, or trying to rush along a process that simply isn’t going to go faster. Understanding when to move onto something else and accepting reality is the first step in being patience and reducing stress.
  2. Understand how important it is. And when it is a situation you could potentially control or hurry along, is it really worth it in the big picture? There’s only so much capacity we have for worrying so letting go of the less important items gives you patience for the more relevant matters.
  3. Take a break. Whether it’s a walk around the block, a phone call to friend, a healthy snack or meditation, take a few minutes to pause and breath. Clearing your mind allows you to gain a new perspective and consider the first two points above (is it in your control or even important?).
  4. Accept the situation. “It is what it is.” A saying that drives some people nuts but is also incredibly true. Things are taking longer than expected and you might have to jump through more hoops to get them done, but nothing will change that. Roll-up your sleeves, jump in, and do it.
  5. Befriend the situation. Better yet, don’t just accept it, embrace your circumstances. Take on the challenge and remember that you will be a better person. Whether you’re waiting for that slow colleague to finish a deliverable or coming up with unique ways to find your next gig, you will learn something if you allow yourself to.
  6. Be aware of your feelings. It’s alright to be angry and frustrated. We’re human and those emotions are natural, especially when stress is building up. Recognizing those feelings, though, is your first step to controlling them and moving them away. Or consider removing yourself completely until you’ve regained your patience (see tip #3)

Patience certainly is a virtue and we can all use more of it. It lowers stress levels, improves team dynamics, increases productivity and, above all, builds relationships. How do you manage your patience when you’re on the brink of exploding?

You’re Coming Off a Long-Term IT Contract… What Now?

You're Coming Off a Long-Term IT Contract… What Now?

Graeme Bakker By Graeme Bakker,
Director, Delivery Strategy & Development at Eagle

There’s nothing better than getting into a groove with the right client on the right project. The work is exciting, the team is fantastic and the pay isn’t so bad either. As you build relationships and get deeper into the project, your client is thrilled to extend your contract a few times, and before you know it, this has been your main gig for a few years. But alas, all good things must come to an end. The project is complete and as much as the client would love to reassign you, there just isn’t much going on right now. Suddenly, you find yourself back on the market.

Here are a few tips if you’re finding yourself job searching, or plan to be soon, and haven’t been in these shoes for a while:

  • Be proactive. If you are coming off of a lengthy contract, make sure to get ahead of your search and give yourself plenty of time before the current contract runs out.
  • If you take break, do it with caution. Many senior consultants will tell me that they are not worried about taking a couple months off if they can’t find something right away. This is not a good move as the majority of the time those couple months can add up to more time than you are comfortable with. In today’s market, it is never a bad idea to always have ‘irons in the fire.’
  • It’s going to be work, and you should be prepared for that. The market is always changing and what was in-demand and trendy might not be the way of the world since you were last looking for a role. You might have to interview more than once and the first role you interview for might not go through. Be prepared to do some work on your resume, put the ego aside and get all the information you can from your recruiter.
  • Stay connected. Speak with a recruiter (and continue to do so on all your contracts) so that you can keep your ear to the ground and are aware of what to expect since you were last interviewing. Staying up to date on the market trends throughout all your contracts is a good way to stay educated on what is expected for the next job.
  • Network! If you are not still doing this, it would be a good time to get back into networking events to put yourself out there and start to get used to selling yourself and your skills again. This will allow you to work out the interview muscles and get used to being forward about your accomplishments.
  • Be open to permanent roles. You might have been on the contract for quite a while and enjoyed the stability. In the current landscape and market we are in now, permanent roles are surfacing more and more. Be open to all opportunities, you never know.

Being back on the market after a long IT contract can be daunting and nerve-wracking. Fortunately, you don’t have to go it alone. Reach out to your favourite tech recruiter and I guarantee they’ll be happy to get you on your way and into your next placement before you know it.

Here’s Why You Shouldn’t Apply for the Same Job with Multiple Recruiters

Here's Why You Shouldn't Apply for the Same Job with Multiple Recruiters

Cherifta Daniel By Cherifta Daniel,
Recruitment Specialist at Eagle

In a world filled with worry and uncertainty during one of the biggest global challenges ever seen, unemployment rates have skyrocketed. Quarantine has inflamed and incited many emotions, one of which is candidate frustration with the job market. As a result, there has been an increase in the number of candidates applying for the same job with different recruiters. Is this okay? Absolutely not. The reasons why may surprise you.

In the wonderfully dynamic world of recruiting, this situation is called a “Double Submission.” It should be made clear that it is okay to work with multiple recruiters. In fact, this is encouraged as this can only increase your chances of finding a job because no one agency can cover all jobs in a local market. However, applying for the same job with different recruiters is no bueno.

It Doesn’t Increase Your Chances

There is a misconception that engaging with two recruiters to submit to the same job can improve your chances of getting an interview. This is not the case. Doubly submitting yourself for the same position is not like entering a raffle where the more tickets you buy (in this case resumes you submit), the greater your chances of winning the grand prize will be. This in fact has an adverse effect. Instead of getting you steps closer to your dream job, this is what can happen:

Blacklisted from the Hiring Company

Hiring companies use recruiters to gain access to top talent that they are unable to find on their own and to also streamline their recruitment processes. This is a way for them to also control the number of applications they receive — essentially serving as a direct prevention method for double submissions. By applying through different agencies, you are contradicting the purpose of this process and this can get you blacklisted from the hiring company. If you are blacklisted this means that you will automatically be disqualified from ever being considered for any future opportunities with this particular company. Additionally, you also run the risk of this company recommending other organizations in the same industry to not hire you. Your odds don’t seem too great anymore!

You Burn Your Bridges (Scorch Them)

When you work with a recruiter and you agree to have that person and company represent you for an opportunity, you seal this agreement typically in writing by email. This agreement is your word (your bond) that this recruiter (or recruitment company) is the only one allowed to represent you for this particular position — meaning you also cannot apply with any other agencies or directly to the hiring company. Going through multiple recruiters for the same position is a breach of ethics. You jeopardize the relationship that you have with your recruiter and create a lack of trust. Additionally, all of the hard work and efforts that went into your submission have now become futile.

Recruiter Wars

When you apply to the same position with multiple recruiters, no one wins — not even you. Additionally, this behavior can make the recruiting agencies that you are working with look as though they did not do their due diligence in securing your candidacy. In the end, this could create a situation where, if the client wants to interview you, you have a battle of agencies fighting over you because you gave them all the right to represent you for the same position. Companies do not like fighting over candidates, much less over who gets a finder’s fee. It is just too messy!

Time to take a beat. What’s the lesson here?

It is not okay to do and ask for forgiveness later. If you are unaware or unsure if you are applying to the same position with another recruiter, ask questions before you agree to be represented. Honestly communicate what your job search activity looks like. If you are also unsure about whether or not a recruiting company would 100% submit you for the opportunity, have an open conversation and work with a company that you can trust. Be subtle, yet impactful. Have a carefully crafted resume that mimics your personality, background, and skillset and submit this to only one recruiter. Be confident in your application and what you put out. Finally, be patient — it is a virtue!

Sick of People Pronouncing Your Name Wrong? LinkedIn Built a Solution!

Sick of People Pronouncing Your Name Wrong? LinkedIn Built a Solution!

Do you have one of those names? When you were a kid, while the teacher took attendance, there was a slight pause before reading your name, followed by a complete mess of what you thought should be an obvious pronunciation. And then it continued through the years. MCs, announcers, even your own friends completely mutilate your name, and they always find new, unique ways to do it.

Your professional life isn’t immune to these awkward situations either. When a recruiter calls for the first time, they slowly try pronouncing it three different ways until you finally interrupt and correct them. In an interview, your client-to-be confidently calls you something completely wrong… how and when are you going to correct this? Do you accept that this is your name for the duration of the contract?

A hard-to-pronounce name will never rule you out of jobs or hurt your chances of getting an interview. It does come with some frustrating moments in your career, though, so what can you do about it? The first-place recruiters, clients or employers learn about you is typically your resume, so why not start there? Resume experts have recommended a number of tactics:

  • Including an easier to pronounce “nickname” (this only works for a first name)
  • Writing out your name fuh-nEt-i-klee underneath the actual spelling
  • Including relatable tips on how to say your name (ex. sounds like _____________ )

You can also just include the address of your LinkedIn profile because the professional social network has stepped in to save the day!

LinkedIn’s Name Pronunciation Tool

Back in July, LinkedIn released a new tool that they say helps employers create a good first impression and build an inclusive workplace. As a bonus, it helps you minimize the many variations you hear of your name! The tool is extremely easy to use and quick to set-up, but you will need the LinkedIn mobile app to get started.

From the app, simply go to your profile and select to edit it. You’ll see an option by your name that says “Name Pronunciation”. From there, you can record yourself saying your name, slowly and clearly, as long as it fits within a 10 second timeframe. Now when anybody views your profile, whether in an app or a browser, a speaker icon will appear beside your name. When clicked, the user will hear exactly how your name should be said.

If you haven’t already, set-up your LinkedIn name pronunciation today. If you have one of those names, leave a comment in your resume or highlight in your LinkedIn profile, letting visitors know how easy it is to say your name properly.

LinkedIn's Name Pronunciation Tool

Quick Poll Results: Most IT Contractors Prioritize Service Over Rate

Top IT contractors are inundated with phone calls from recruiters and sometimes they’re all trying to sell you the exact same role. As that in-demand contractor, you choose who you will work with and, specifically, which recruiter represents you on that client’s opportunity. In last month’s contractor quick poll, we set-out to understand how you make that decision.

There are a number of factors you consider before being bound to a staffing agency for the length of your contract, and all are important. But we asked independent contractors which was their highest priority. The results are below and we learned that an overwhelming majority want to work with the agency who will give them the best service, while only a smaller percentage say that rate is the most vital factor.

Quick Poll Results: What is your top consideration when deciding which recruitment agency to partner with on a gig?

Do you agree? Let us know in the comments below!

Why Are Staffing Agencies Important for the Hiring Process

Eagle’s founder, Kevin Dee, recently had the opportunity to participate on a panel in a webinar hosted by CPA4IT. The event, titled The Future of Work for Independent Contracting Webinar, set out to discuss how Canadian IT contractors can survive and thrive in this time and what practical tips that they can utilize to achieve success at work as an Independent Contractor.

One topic discussed was the value of staffing agencies, both for clients in the hiring and contracting process, as well as for IT contractors looking for work. Below is a clip of Kevin Dee’s insight on the topic, including how companies are seeking to improve efficiencies, as well as protect contractors from being deemed an employee by the CRA.

Eagle’s CEO, Janis Grantham, is joining the panel for the next webinar hosted by CPA4IT on Thursday, October 22nd. They’ll be building on the previous discussion and answering questions about the future of work for independent contracting in Canada. Click here to register today.

Navigating the IT Contract Extension Process

Navigating the IT Contract Extension Process

Graeme Bakker By Graeme Bakker,
Director, Delivery Strategy & Development at Eagle

Extensions are a major part of IT contract work and, at times, are as important as getting a new position. Not every contract is guaranteed to be extended but as a contractor, you should know how to go about getting that information and what to do with it.

When your contract is coming to an end, it is important to make sure that you are communicating with both your manager at your current client and the recruiter who you worked with to get you that position. The recruiter will always be working on their end to help and push extension discussions; however, depending on client processes, they may not have as easy access to those answers as you do.

Asking your manager and your recruiter at the same time about your extension will prompt both sides to begin the conversation sooner. Within the last month or two of your contract, start following up to see if there are any chances for an extension. Depending on the response, you can start to plan your next steps based on your preferences.

When There Will Be an Extension…

If this is a role that you want to continue in, make sure to let both your manager and recruiter know. It is especially important that you share that information with your recruiter so that they can work for you to get that extension done. Extensions and the process to approve them can sometimes take time and this is something that you don’t want to leave to the last minute. You want to make sure that both sides have all the information and that communication can be as clear as possible.

When You are Ready to Move On…

If you are coming to the end of your current contract and you are not interested in being extended, tell your recruiter by the last month of your contract. You want to give the recruiter the opportunity to let the client know that you will not be accepting any pending extensions so that you leave the position in the best standing. When possible, provide as much knowledge transfer and even referrals so your work can be transitioned as smoothly as possible. Communication about this is as important as the communication to get an extension.

When There Won’t Be an Extension…

Coming to the end of a contract without an extension can be daunting but there are things that you can do to make the transition of finding that new position easier. Keep irons in the fire! Know what is out there, even if you are still on the current contract, and report that to your favourite recruiters. Let them know what kind of roles you are hearing about in your network and what roles you will be looking for going forward.

What else is out there? Call your recruiter and ask them what roles they are working on and give them details on your current end date and what specifically you were doing on your current project. Clients want contractors that are ‘working,’ and if you are finishing up a current contract and getting your resume in front of hiring managers, it can be a benefit to them to know you are just finishing up and are ready to jump to the next opportunity.

No matter if you are being extended or not, the key is to be proactive. Your recruiter will help you find that next position or work hard on your extension process, but making sure they have ample time to do so will only benefit you in the long run.

A Behind-the-Scenes Look at the Technology Recruiters Are Using to Serve You Better

A Behind-the-Scenes Look at the Technology Recruiters Are Using to Serve You Better

Like every leading company today, many staffing companies embrace technology and invest in solutions that let recruiters focus on their core job – finding you a contract and supporting you during your gig.

IT Recruiters want to focus on building relationships with you, the top candidate who’s most likely deliver results to the client. They want to spend time talking to you, getting to know you, and helping you build your application. When a contract starts, great recruiters ensure a pleasant experience by keeping in touch with you and helping you solve problems. In order to achieve these goals, they try to minimize the time they spend doing things like admin work or reading unqualified resumes so they can maximize the time they spend with you. How do they do that? Through automation and various other innovative technologies.

Being aware that these technologies exist and understanding what’s happening behind the scenes can help you adjust your job search process and work even better with the recruiter. Here’s an inside scoop on some of the automations and technologies staffing companies might be using and how it would affect you:

Chatbots

More than just employment agencies have integrated these tools on their websites. If you open up the little chat box while visiting a website to ask questions, it’s almost certain that you will not be chatting with a human right off the bat. These are run by intelligent chatbots who ask a few screening questions to understand exactly what you’re looking for. Sometimes they can answer your question and no human is required. If the conversation goes astray, the chatbot will eventually connect you to a person. Chatbots on job boards might ask you screening questions or provide you with more information about a job, all before sending your responses to a recruiter who will then get in touch with you.

What does that mean for you? First, try not to get put-off by speaking with a computer. Simple questions can be answered quickly if the chatbot is configured properly. Of course, not all chatbots are made equally with the same sophistication. When starting a chat, use simple, direct language to ask your questions to help the bot better understand what you need. If all else fails, ask to speak to a human or you may need to pick up the phone.

Resume Screeners

It’s no secret that your resume is often put through a machine and matched to a job to see if you qualify, and recruiters are not reading every single resume that gets submitted. Recruiters receive hundreds of resumes each day so if they were to read every one of them in detail that is the only thing they would do!

What does it mean for you? Write your resume knowing that it may be read by a computer and format it so the technology can easily understand who you are and your experience. Here’s a post we wrote a few years back with some tips to write your resume for an automated resume screener.

Candidate Search Aggregators

How did a recruiter find me when I never applied to their job? We get that question from confused candidates sometimes when they get contacted by an agency they never even heard of. Recruiters have a database of qualified candidates who they’ve spoken with, but they also go outside of that database sometimes, when they need some niche talent. They subscribe to other job boards’ databases like Monster or Indeed and scour social media platforms like LinkedIn and GitHub to find new contacts. To make it easier, many invest in technology that aggregate all of these searches. In one search, the technology returns candidates across all of these sources, meaning if you’re a talented IT contractor, you’re going to be found.

What does it mean for you? Be aware of where you put your information and that you may be found by recruiters, especially if you hold some niche skills. If you’d rather not be found and contacted, when you submit your resume on a job board like Monster or CareerBuilder, it should have an option to keep your information private. On profiles like LinkedIn, make a clear note stating whether or not you’d like to hear from recruiters, or under which circumstances you’d prefer they contact you.

Scheduled Emails

Scheduling emails allows a recruiter save time and keep organized by preparing a message in advance, and ensuring it’s sent at the right time. Again, this practice isn’t limited to just the recruiting profession, Gmail added a Schedule feature not too long ago for all users. Many companies also go a step further and automate the emails, with the most basic example in your job search being that notification you receive each time you apply to a job.

What does it mean for you? Inevitably, technology can have its bad days and you may receive a scheduled email that seems a bit funny. For example, a recruiter might schedule an email but then end up connecting over the phone, before the email is sent. If they don’t get a chance to cancel the scheduled email, you’ll receive an email that seems a little out of context.

Texting

Recruiters and candidates often text back-and-forth. It’s easier than email, faster than a phone call and overall convenient. A recruiter working with dozens of candidates can easily lose track of who’s who on their phone, so companies invest in technology to simplify it for them. Although you’re texting from your phone, your recruiter may be using a desktop application that connects with your profile.

What does it mean for you? This experience should be seamless and, if anything, easier for you. The biggest benefit is that if your recruiter is out sick or on vacation, your history and conversations can easily be picked up by their replacement, ensuring your job search isn’t affected.

Technology helps companies, organizations and governments make their processes more efficient, ensuring teams can focus on their core jobs, which for recruiters, means building relationships and matching candidates to opportunities. This is just a sample of some of the common solutions being implemented by staffing agencies around the world.

How to Tell Your Recruiter They Screwed Up (and you’re not happy about it)

How to Tell Your Recruiter They Screwed Up (and you're not happy about it)

Building relationships and working with IT recruiters is one of the best strategies to find contract opportunities and keep a steady stream of work. Like any relationship, situations can go badly and solving problems effectively is important to maintaining a strong connection.

Many things can go astray in the contractor/recruiter relationship and you might feel the blame lies with the recruiter. After all, nearly every contractor has a story about a recruiter who did them wrong. Maybe they failed to include you on an opportunity that would have been a shoe-in for you. Perhaps they miscommunicated information about an interview and made you look like a fool. Or they might have completely abandoned you after the job started, leaving you scrounging to figure out how to get paid and solve certain problems on your own.

If you’ve met plenty of recruiters in your career, then you know who you should cut loose from your future job searches and who’s worth keeping around for a second chance. You want to work out your problems with that recruiter who has had a good track record, always has awesome opportunities and is part of a trustworthy staffing agency. However, you also can’t let them off the hook for their sloppiness that has affected your business. So, it’s time to have a direct conversation and provide (sometimes difficult) feedback, ensuring a strong path forward.

Preparing for a Difficult Conversation with a Recruiter

Your goal is to make sure the conversation goes as smoothly and constructively as possible. Here are a few items to think about before you pick up the phone (yes, the phone… don’t even think about sending an angry message through text or email):

  • Change your mindset. Instead of preparing for a difficult conversation or a call to complain, think of it as providing feedback or solving a problem.
  • Plan, but don’t script it out. Have an idea of what you’d like to say, but don’t expect it to go word-for-word as you’d like. The recruiter doesn’t know the lines you’ve prepared for them.
  • Have your facts straight. Know the exact timeline of events, who did what (or didn’t), and what specific outcomes resulted of these actions. This must go beyond emotion.
  • Consider their perspective. Think about the recruiter’s situation and why they may have acted as they did. Are they going to be surprised by your phone call?
  • Understand your own emotions, motivations and shortcomings. Take a step back before calling your recruiter on their mistakes. Think carefully about why you’re upset, as well as if there is anywhere you could have done better.

During the Conversation

Here are tips to keep in mind during the discussion (no, it’s not a rant where you say your piece and hang up, this is a two-way dialogue)

  • Be confident and assertive. The recruiter needs to know that you are dissatisfied and there is a problem to be resolved.
  • Practice active listening. Listen to their response to ensure the message you’re trying to deliver is properly received. Remember to speak slowly enough to allow the recruiter to ask questions and participate in the conversation.
  • Practice emotional intelligence. Being aware of both your emotions and the recruiter’s emotions throughout the discussion will help you guide the conversation effectively.
  • Keep the conversation constructive. Stay positive and avoid getting dragged into an endless debate of who’s right or wrong.
  • Watch your language. Choose your words wisely to avoid words that are confrontational and will make the recruiter defensive. Speaking slowly and following your plan is a good way to do this.
  • Give something back. You need to hold the recruiter accountable for where they slipped up, but you can also offer responsibility for your own shortcomings, as well as suggestions for next steps in moving forward.
  • Be respectful. Above all, you’re dealing with a human being. Even if the end of this conversation is going to result in you severing ties with this recruiter, there is never a reason to be rude and harsh in your conversation. Always be the bigger person.

Discussing a recruiter’s mistakes is only one example of difficult conversations you have in your professional life. You might also need to tell a client why their project is going badly, tell a colleague that their work is poor, communicate change out to a team… the list goes on. All of the tips listed above are transferrable to your unique situation. How will you improve your difficult communications in the future?