Talent Development Centre

AI is Changing the Way Clients and Staffing Agencies Recruit (and you need to pay attention)

AI is Changing the Way Clients and Staffing Agencies Recruit (and you need to pay attention)Artificial Intelligence (AI) is transforming our world every day and regularly changing the way we live our lives. Whether you’re listening to music, ordering fast food, or interacting with an online customer service agent, AI lets you work faster, be more efficient and get what you need.

There are many implications of AI to an IT contractor. First, as implied above, AI is bringing new opportunities to companies across all industries, and that results in more IT projects across the board. More specifically, you should take time to understand how AI is affecting the ways clients and staffing agencies hire, so you can better adjust the way you search for jobs.

Clients are Re-Evaluating their Job Opportunities

There is an ongoing debate of whether or not robots will steal all of our jobs, leaving more people unemployed. According to this recent article from Entrepreneur, though, companies are not using AI to replace skilled professionals but are using it to fill talent gaps. This is especially true in the IT industry.

The article references research by Korn Ferry that predicts a talent shortage of 1.1 million in the US technology, media and telecom industries by 2020, and a 4.3 million shortage by 2030. To fill that gap, AI will be used for some coding tasks, as it can identify an objective, autonomously develop a framework, generate code and find the ideal mixture of APIs and SDKs.

Of course, companies know that artificial intelligence cannot replace the critical thinking and human element that a real person brings to the table. So, instead, they’re using new tactics, combining multiple job roles into one and recruiting skilled talent that work with the AI. Hiring managers are analyzing specific job postings and determining which tasks from a job can be handed off to a computer, thus allowing one person to do more value-added work. In theory, your work should become more interesting with fewer monotonous, “housekeeping” tasks.

Recruiters are Looking at Your Resume Differently (if at all)

This Fast Company article is written around the fact that staffing agencies, clients and employers are mostly using some form of artificial intelligence within their recruiting processes, and that changes how you should write your resume. Sometimes tools are used to screen your resume against a specific job after you apply, and other times it helps a recruiter search a database of thousands of people for the right matching candidates. In all cases, it means a human is not going to evaluate your resume unless you first make it past that AI gate keeper. The article offers three suggestions for your resume:

  1. Focus on Your Skills: This is the most important tip. The article stresses not to bother with fluff in your resume like metaphors and weird titles like “Coding Ninja”. It even goes so far as to suggest that soft skills are not relevant to get past an AI. What really matters is to include specific skills you use in a project, and known titles to match those skills. It is also wise to include common seniority terms, such as “Lead” or “Senior” before your title.
  2. Skip the Personal Statement: The personal statement is similar to the soft skills — computers don’t care. Of course, if your resume does get into the hands of a human, a brief elevator pitch to sell yourself might benefit you.
  3. Customize Your Resume, But Not Too Much: The article says not to waste too much time customizing every resume to every specific job. Instead, as long as you weave the proper skills throughout the resume, the AI should be smart enough to recognize you are a fit for a job.

How else has AI affected the way you search for jobs? Leave your experiences in the comments below. We’d love to hear more and share our advice to overcome obstacles you may be facing.

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